●My computer: HP 2016 Desktop (became brand new computer performance) ●Hard Disk: HD 1TB (HD had failure status, then changed to a SSD512GB) ●OS: Windows 10 (became Win11) ●Problem: Slow performance--became a black screen-- had recovering problem due to inferior HD (partially broken)
After a long vacation, my computer briefly worked, but then suddenly the screen turned black, leaving me with only the option of recovery. However, no matter how many times I tried to recover it, it didn't work. I reluctantly attempted to use the recovery USB I had downloaded earlier, but it still didn't succeed. Finally, on the second attempt, I was able to recover it.
During the device check, it was revealed that there was a problem with the hard disk, and even if I managed to recover it, there was a possibility it would fail again soon. So, I Googled and searched for a Japanese computer technician. Eventually, I found Tony. After speaking with him on the phone, I felt he was very honest & friendly, and I decided to ask for his help.
Throughout the process, he was very thorough, and he even pointed out common mistakes that a novice might make, such as unnecessary software and tasks that weren't needed. Since I had an 8-year-old computer and only wanted to use it for a few more years, I requested minimal work (he also recommended this way.)
However, he did a fantastic job; he even cleaned my computer. He changed the HDD in my desktop and since he opened up my desktop cover, he also cleaned all other inside parts after he changed the Drive.
When I picked it up, both the exterior and interior were very clean, and the desktop was running smoothly. His all works were very impressive, I was truly grateful for his help and completely satisfied.
The initial diagnostic is free of charge, and his recommendation as well as his pricing were very reasonable, so I highly recommend him.
長期休暇ののち、私のデスクトップコンピューターが一旦は動いたのでしたが急に真っ黒の画面になり、できる事はリカバリーだけになったのでしたが、何度リカバリーしてもうまくいかず、しょうがなく先にダウンロードしていたリカバリーUSBでリカバリーを試しましたが、うまくいかず、2回目にようやくリカバリーできました。
しかし、その間のデバイス検査でハードデスクに問題があり、リカバリーできてもすぐにダメになる可能性があったので、ググって日本人のComputer...
Read moreSuper helpful, was able to get my computer working again! Definitely recommend...
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