Big Y — Local services in Torrington

All the Big Y grocery stores are fine markets as I wrote in a recent review of the Avon Big Y. The Torrington Big Y renovated its interior awhile ago, maybe 2010?, into a more upscale shop like their others and customers welcomed the improvement. This particular Big Y makes great daily doughnuts. Everything in the butcher's case yesterday looked fresh and impressive. If I didn't have dinner plans, the steak pinwheels looked beautiful. The only ribs for Labor Day we could find weren't pork, but Angus beef, but this will be a delicious change.

Like all grocery chains now, they use digital coupons you have to upload to your card from your online account. A spontaneous shopping trip, I didn't go online first to add any I'd have liked to use, otherwise I'd have bought their pound of butter on sale that could only be purchased with the digital coupon. I'm not sure this helps seniors, or anyone too much unless they are computer savvy. A little pricier than some chains, but working sales and coupons a visit can always make the trip a good buy. Big Y's own brand includes some...

Let’s be real, the bakery here is out of control amazing. You can tell stuff is actually made from scratch, tastes fresh, just too good. Sushi is way better and fresher than stop and shop. And I love their sandwiches. Oh, and we all know the pizza is incredible too. But overall I feel like I don’t find as many sales here as other places and things end up being a bit more expensive. The selection suffers in some departments, but for example their Asian foods section has memmi and cupie mayo which other places don’t have. The atmosphere is nice. The produce department is the weakest link. The selection isn’t great and things are clearly not fresh many times. They don’t carry some basic things and hardly ever have worthwhile sales. It’s strange because the rest of the store is great except for these few issues. Overall I just really like the vibes of coming here and everything on the right side of...

I'm generally the type of person who goes to the same cash out person everytime I'm there because when I was a cashier regulars were important for employee reviews. Today I was in line at the self checkout and an employee Ryan was infront of me, and instead of going to the empty register, he forced an old man out of his spot while he was still bagging groceries and started checking out his own lunch while the elderly man was still standing there trying to bag his own groceries. Now, I don't know what the rules are at this specific big y but I know if I ever did this I would be in BIG trouble. ESPECIALLY because he forced an elderly person to move faster than their comfortable with. It seems as though customer service has been seriously lacking and employee reform hasn't happened because of the pandemic and I'm frankly tired of it. Employees need to have respect for other...