O'Reilly Auto Parts — Local services in Torrington

O'Reilly Auto Parts has saved my family time and time again. My mom, my dog, and my two cats and I were driving from Omaha, Nebraska to Seattle, Washington. We reached a town called Torrington when we noticed our car was overheating. We stopped to take a break and let our car cool down when we noticed a leak and started to panic. Neither my mom or I knew much about cars, and we heard something under the hood gurgling. It was around 104°, our dog and our cats were panting and wouldn't move a lot. I had tried to rub water on them, but the water in our car wasn't cold so it didn't help much. It was now about 5:30pm and it's Friday night so all the auto repair shops were closed until Monday, and we knew nobody in the area considering we were so far away from the places we came from, but there was still one place open.. O'Reilly Auto Parts. At this point my black cat Vivian had half of her face in her water dish and wasn't moving. Her breaths were shorter and she wasn't looking good. My mom managed to drive us to the O'Reilly to grab some coolant and see if anyone knew any ways we could fix it, or help the situation. When she went inside she was greeted by a lady named Sharon who kindly and calmly helped my mom find what she needed and directed us to someone who could help us. She didn't have to go the extra mile to help my family, but she did. Thanks to her help, we made it to someone who saved our car and our family from getting stranded in an unfamiliar place. Thank you O'Reilly Auto Parts and Sharon for keeping my animals alive and cool as we make our way back home. You deserve the...

If you are a woman they all treat you like you're dumb . One time they wouldn't sell me a part because they told me I didn't need it. My father sent me to get the part. I left crying. They're always giving me the wrong parts even tho I come in with make model and exactly what I need. I voice what I need. I have all the info. Yet they still treat me like I'm dumb then give me the wrong parts. I just spent over 100 dollars on bulbs to replace a headlight. The first time I went in they gave me a park light bulb. After saying I needed a headlight bulb for this exact car. So then the second time I go in with a bulb that I thought was a headlight hut was actually my bright light. So I explain what's going on AGAIN the guy says oh so you need the whole setup. No I need a HEADLIGHT bulb . He's like we'll this is all we have for that. So I go outside dig the bulb out of the headlight and go in and find exactly what I need and it wasn't even what he offered me. So for as many times as I've had problems with orileys I'll take my business else where. What woman wants to walk into a room full of testosterone and being treated like im stupid and like...

This was OReilly Torrington, WY. Store was open what seemed late on a Saturday, thankfully. They had everything we needed in stock, prices were quite reasonable, especially with me living in CO, WY is always nice to get back to. Nice store good with nice people. I would give them five stars but a pet peeve of mine is when I walk through the door, don't mug me. Say hi, let me know you're available when I have a question but don't follow me around the store offering suggestions unless I ask for help or look entirely lost. I need my brain, sometime I know exactly what I need and maybe those times I'll have you guide me to the product, but other times I might be looking for ideas on a project I don't feel like explaining or many other reasons I don't want some kid in a red shirt shadowing me. Well, I was mugged, couldn't shake the kid now matter how much I indicated that my wife and I needed to converse. He was nice enough, especially for a Saturday night mugger.lol I still...