Pure Silver — Local services in Torrington

For those who love their family jewelry, please avoid this place. Came to change the chain of a antique pendant. The owner seams very nice and confident. Waited a week to give them some time to work on it. When I came to pick it up, the opal pendant flower was totally broken. No call to inform me about the accident? Then he said he would fix it. I wish I could post a picture before / after. The piece is ruined. Didn’t get any excuse and was ask to leave the store threaten with a hammer. Have to go to the court house to see what I can...

We had purchased a ring while on vacation in Costa Rica, while the stone and setting were beautiful, it had poor quality silver which kept bending and leaving my finger green. The ring was precious to me, so for Christmas my husband went to this store to get it reset in quality silver. It came out more than perfect. They duplicatated the very unique shape of the setting, dead on, and reinforced the setting. The price was very reasonable and to top it all off, the ring was done in 3 days and I was able to open it Christmas morning....

I came in with my gold wedding band to have resized. Not only did I receive the absolute best customer service from Brett and Karen, but they were able to resize my ring in only 1 day! They do all the work on site by themselves, there is simply no reason to give your business to a corporate jeweler like Kay when Pure Silver beats them in every aspect. Don’t think twice, come here for your...