Encore Consignment Gallery — Local services in Town and Country

Nice selection, but PLEASE consider toning down the scent in the store - no longer can shop here because of it. I have purchased two items recently (a leather sofa and a wooden hutch) and both smell overwhelming of the air freshener that you use throughout the store. I looked for previous reviews mentioning this and did find similar comments...I see that the owner replied to those reviews to the effect that everyone loves the scent and that the smell doesn't affect the furniture. That is not true, it absolutely does, especially on soft goods like leather and upholstery - it soaks up and retains the perfume for a LONG time. If you are particularly sensitive to smells or have smell/chemically-triggered migraines, be aware that furniture purchased here will likely make your house smell overpoweringly like a 2002 Abercrombie and Fitch for several weeks if not longer. I wouldn't...

For used furniture I felt prices were high. But my biggest complaint is the scent wafting through the store. I was in there for maybe five minutes as I just walked the loop and didn't see anything that particularly stuck out at me that I wanted, and I had a headache for a couple of hours afterward. If you're going to need to use scents to cover up stinky used furniture then you should use at least something natural like an essential oil or lemon. Definitely something not perfumy, as a lot of people have issues with perfumes and colognes. I will be unable to walk into the store until the scent has changed and I certainly wouldn't want to buy an upholstered piece that is...

The music was so loud if I go back, I'll have to bring earplugs. Doesn't make for a relaxing shopping experience. I did get greeted at the door by a gentleman, which was nice. Be really careful before you purchase something I got a floor lamp over a month ago, and when I got home, the whole bottom of it was plastic and pieces of plastic were falling off . Some of the stuff in the store that they sell is market price so you won't be getting a deal. I know I for one like to go to places such as this to get a deal – I dislike when people overpriced stuff other than that, if you haven't been there before it's worth looking, it's definitely a step up from other...