Cricket Wireless Authorized Retailer — Local services in Town of Allegany

Spent over an hour on the phone with customer service. hung up on the first time. Raul tried to get my credit card info and could not even send me a sim card if he got it. Clarissa was a saint and sat on another line and listened to the whole thing and helped me through it. All because the sim card was bad and was told I needed to update or find a...

Elizabeth was amazing! While there she had a couple incredibly rude customers and she was still able to service me and others while they continued to say rude things. They clearly wanted something free and as she tried to explain they kept saying rude things even calling support to falsely accuse her of being disrespectful. Poor girl...

The lady wouldn't stay open for an extra 30 minutes so we could get a new phone, our old one was broken and we need it for business. Mind you the hours are suppose to be 10a to 7pm but they weren't open till 3pm and the time was 5:30pm when we asked her to stay open till 6p. She was also very rude and almost was literally pushing us out...