Josie's Cakes — Local services in Town of Babylon

VERY MISLEADING… I’m so disappointed. I was told that these cakes were amazing. I went to get some samples for my mother’s 75th birthday celebration, and they were GREAT. Spending $6 a slice, my sisters and I tried two different flavors and love them! We decided to take the leap and order a custom two-tier cake for this past weekend. We weren’t expecting many guests, so we wanted 1 1/2 pounds, but Josie said for two-tier cakes she starts at 2 1/2 pounds, which ended up being $235. My sisters and I were apprehensive but again, took the leap and placed the order. Before I continue, it should be known that we are Dominican so we KNOW what Dominican cake tastes like. This cake was horrible. NOTHING like the samples. So dissatisfied, especially since the cake was so expensive. We tried calling Josie’s, but an employee said we should’ve brought the cake back? On a Saturday night? DURING THE PARTY?Who does that… The only good thing about Josie’s Cakes are the empanadas,...

Came here 10 days ago to place an order was given a phone number to contact to give them the details Sent numerous messages And no response pick up was at 12 today. They called 15 minutes before pick up to ask how I wanted cake I never heard back so I figured I would get the cake elsewhere and just pick up my deposit some other time. So I stoped by Someone came to speak to me, was extremely disrespectful All that was said was that when doing business there needs to be some type of communication and The person I spoke to responded with it’s a $85 cake what was I complaining about it’s not a big deal horrible customer service it’s not about the money it’s about the fact that people come here to order something for occasions if you’re looking to get a cake for a special occasion, definitely don’t go here. Luckily, I thought fast and ordered it elsewhere once I seen there was no communication they also kept the deposit which they need more than I do...

Josie's Cakes make amazingly tasty cakes, I've ordered quite a few cakes from her but every time I place an order with them you never know if you're going to be getting exactly what you ordered. Sometimes she's spot on and other times she'll make you something totally different than what you agreed on. You're probably asking yourself, "why have you ordered so many cakes from her?" The answer is because her cakes are truly delicious, but yesterday was the straw that broke the camels back, I will never order from her again. As you can see from the pictures, the first picture is what I asked for, and the second picture is what she tried to sell me when I went to pick it up. This is incredibly frustrating, so if your planning a very big event PLEASE BE CAREFUL!!!!!!! when dealing with Josie's Cakes. There is a very good chance you will not get what you ordered. (The white blob on the top of the cake I edited to cover the name...