Advance Auto Parts — Local services in Town of Bath

Not thrilled with the staff here. Been in here twice. First time, went in to get a gas cap. Super simple, easy thing to get. 2 employees working, one a manager I believe. Because the store was closing soon, the manager wouldn't do anything. 1 customer wanted a bunch of parts looked up and recommended and the other employee had to help him and check everyone out. Was in there 20 minutes before I left.

2nd time I was in there, I was looking for some tools. 3 employees, one was leaving soon. Asked him about tools and he wouldn't help because he was leaving. Found the tools about 10 minutes later, he still hadn't clocked out. He could have shown me where they were in 2 minutes and still clocked...

I'm not happy! Everytime I use the Bath location for vehicle parts and have a store transfer my stuff never get transferred but my husband's always does!... I have to travel all over to get my parts after I'm told my parts will be there on the trucks in the morning. This hasn't happened to me once but 4 times I'm not impressed! Also the topper for me is when I needed a 2 foot piece of radiator hose they gave me 18inchs of hose that I had to return because it wasn't long enough. When I returned it the guy at the counter told me it looked close enough.. what the! Like I'm not worthy of you to measure something for me? Is it because...

I was on my way home from a wonderful finger lakes vacation when my car battery died at a gas station. I was able to get to this store and they immediately diagnosed the problem and replace my battery. They did this in 20 minutes. They answered all my questions and I was able to continue my trip home without a problem. Thank you for helping me out and saving me a trip to the...