Subway — Restaurant in Town of Bath

We ordered a pickup for a footlong ham sub and a meal deal steak sub. We did not receive the meal, only the sub itself. We paid for the entire meal. The steak sub was also the incorrect bread type and had incorrect toppings. We called and spoke to an employee who apologized and said we could pick up the correct order the following day. She assured me the other employees would know about it. When we called to place the order 12/12, we were told my the GM, Kris, that our order was not incorrect and we would not be receiving a refund. When I tried to explain that the order was in fact incorrect, she became extremely rude and hung up on me. She refused to refund the money or provide the order. Avoid this place at all costs. Never had such a negative experience with...

You would think I would stop going here by now, but I always give it another try. Ordered a salad, they threw the meat in (whole, not chopped) slices of cheese (again, whole, not chopped) and I asked for extra/heavy dressing, there was hardly any. There was barely any lettuce or spinach. My boyfriends salad was a chicken bacon ranch, the chicken and bacon was un cooked. My sons personal pizza was over cooked and hardly cut. Again, I should have learned the last time, but I gave it a chance (because sometimes we have off/bad days, and may not be on top of our game). I will drive the extra few miles and go to the one located in the Pilot truck stop in Kanona...

subway #15755-0 322 W Washington Street, Bath, NY 14810 I arrived for scheduled pickup of preorder sub and the doors were locked. I caught the door when a customer was leaving and it cut my arm. I got in store and heard did you have a previous order and I said yes. 3 behind counter working on preparing subs, 2 women waiting by cash register and a couple others in a haphazard line. 4+ customers sitting at tables. I hear one of the workers say I'm working as fast as I can. I look around and see sub on shelf, check it and my name is on it so I pick it up and leave. I had wanted to get "my rewards" at cash register but. My...