Taco Bell — Restaurant in Town of Bath

Absolutely horrible experience from this location! I took my daughter here for lunch as a treat after a tournament. Our food was cold. Literally, freezing cold. Got a two pack of cinnabon bites and they were still frozen inside! Not just a little either. Our tacos were also cold! I took a bite from each item from their cravings box and everything was luke warm at best - I asked my daughter how her food was and she said her taco was cold and upset her stomach. I took our order to the counter and asked for our food to be heated and was informed they didn't take it back, but would remake it.

A fella remade our food, but in that short span both my daughter and I felt very unwell. The fella then asked for the first order, but the girl we initially talked to told us they couldn't take it and to throw it away. He wasn't very happy and even gave us a bit of attitude! We didn't eat much of the remade order. It's been a few hours since and we're both sick and have been since eating here!! We'll not be returning to this location...

Took a road trip to Watskins Falls on the way stopped at this location for some food. EVERY SINGLE EMPLOYEE WAS EXTREMELY RUDE, OBNOXIOUS, and UNPROFESSIONAL. Actually they were very racist to a single South Asian women. One employee stated his name is “MATT” and when asked what is the managers name he said “her name is also Matt”. Then he stated that her name was “Melanie” after refusing to give me a proper name at first. Long story short, my Crunchwrap wasn’t made correctly, and Quesadilla was burnt to ashes that my son couldn’t eat it. Requested another one and she threw it in the bag like she was doing anyone a favor! It’s your job to treat your customers with some respect working as a fast food manager!! My best friend is a corporate lawyer and she will be reaching out and making sure this discrimination is addressed! No racism will be tolerated anywhere!! If you’re traveling and do come to this location…I request to write...

Went through the drive through tonight waited a few mins for someone to take my order. Then a woman came over and told me to please hold on then immediately after told me to go ahead with my order. I tell her my order and then she asked me to repeat it. I told her my order again and then there was no response. She then again asks me to go ahead with my order. I told her my order 3 times. Get up to the window and I’m waiting and waiting for someone to take my money. She finally opens the window and asked me for my name. I tell her and she looks confused so I let her know I just placed my order at the window and asks me what my order was. I told her again and asked if she got the no tomato on one of the boxes. I hate tomatoes and she confirms we’re good. I sit there more than 10 mins waiting for my order only to get it and get home and both boxes have tomatoes so I didn’t even eat my meal. Do better and train...