Country Critters Ltd — Local services in Town of Brookhaven

After recently purchasing a bunny from them about a month ago, I decided I wanted to get another one of the same breed. I went there on Friday to buy fish supplies and seen they had a new set of bunnies. I was told by a worker that they’d start taking deposits on Sunday for them but if I really liked one I saw that I could call and put a hold on it. I called on Sunday just so no one took the one I liked and everything was fine. I get a call back telling me they weren’t taking deposits for those bunny’s until the middle of next week. It sounded a little odd to me so I went down there (I had to get stuff for my other bunny anyways) and I went back where the bunny’s were and I asked a worker if they were taking deposits as I seen the sign under their cage that said they were. She said “yes”. So, I proceed to the front counter to put a deposit on the bunny and the owner (who after the fact claimed she wasn’t the owner just a ‘manager’) told me they weren’t taking deposits for those specific bunnies. Totally confused, a different worker took my info but as I went to get the bunny supplies I needed, another woman who was looking at the same bunnies went up and easily put a deposit down on one of them .... I was told that the bunny I picked was “sick”. Then why was it in a cage with four other bunnies? Why didn’t you inform the lady who just bought one that her bunny was enclosed with a sick bunny? Both owners (husband & wife) refused to give a valid reasoning why I couldn’t purchase a bunny, YET, I already own/bought a bunny from them. He’s been to the vet and has a clean bill of health. He's a terrific little guy. I would figure that a repeat bunny buyer, buying another one, would be easy. Both owners constantly claimed they weren’t the owners yet all their workers pointed them out when I asked who they were. I still have no idea why I wasn’t able to purchase a bunny. After all the money I've spent at this store, I officially won't recommend anyone I know to go there. It was a nice place before they equally pulled this scheme. The young girls working didn't know what to do as they must have been told not to allow us to purchase a bunny for reasons UNKNOWN. Yet others were freely purchasing rabbits left and right?

It was an unprofessional move on both owners parts. And I'm still dumbfounded as to why I wasn't allowed to purchase a bunny. If the bunny is sick, then it's sick. But surely you would remove the bunny from the same cage, wouldn't you? I've worked within pet stores for 30 years. I know how they run. I can't imagine the ordeal for whomever goes to buy a lizard or a hermit crab. Plus, the girls working in the rabbit department are uneducated but want to jam this 'how-to-care-for-your-rabbit' speech down your throat. And FYI, to anyone going to purchase a bunny from there, don't buy the oats they force you to buy. Rabbits can't have oats. My veterinarian who specializes in rabbits made it clear that oats can harm a bunnies digestive track. And secondly, they tell you that the bunny can't have veggies until a month after you get it. FALSE! They can have certain greens like lettuce but be careful with the carrots as it's basically sugar to bunnies.

Country Critters, my advice to you is to learn some professionalism, learn to be honest, and educate yourselves and your staff better about the animals you...

Wish I could give this place a zero star rating... First I'd like to say they are very pushy here.. I understand wanting what's best for the animals but they push on you to buy certain things in order to get the animal you want, which makes sense but when you say I'm going to get a different cage or different this they become kind of agitated... very pushy and nasty place that is hungry for some money. Everything is overpriced. Gave me wrong information about some of the animals. Sadly, I heard this was a great place to buy animals , i had to drive 25 minutes for this place just for them to give me two sick guinea pigs ... I love my two guinea pigs dearly and I'm glad I got them help which I'm almost positive country critters would not have helped because when I first had came in for a guinea pig.. I picked out this beautiful white guinea pig and was told I would not be able to take him home due to him having scabs, I was not educated on what that was , as I thought that was just an injury. I came back three days later to pick the other guinea pigs I had picked out since they were too young at the time to take home .. when I asked for the white one the workers all acted as if they HAD NO clue what I was talking about. The guinea pig I originally chose with the scabs was missing but the worker made it seem like there was never a white one, I had explained to him that when I first came to the shop I was told I wasn't able to purchase that specific guinea pig. That worker then told me to go tell the manager how I was getting told false information. Later on... a week later my two guinea pigs had scabs which I found out was a skin infection and mites... they had all the guinea pigs together knowing that one of the guinea pigs had active mites . I don't know what they did with that poor white guinea pig but I believe something very fishy had taken place . I had spent roughly about $200 with the vet bills. Between My two beautiful guinea pigs , Romeo and Ruffles !!! Glad I have them because I don't know what would have happened to them. On the positive side they have such wonderful and beautiful...

Two African Greys are currently in my care, neither of which is for sale. Both birds are exhibiting signs of stress, with the one in front plucking and shaking its feathers. They require the care of an individual who can provide them with the attention and support they need. I initially offered to purchase one of the birds, but my request was denied. While the owners do take care of their animals, this particular bird is fearful and requires someone who can handle it with patience and understanding. If you are willing to provide this care, I would be happy to take the bird in and socialize it as best as possible. It is important to note that African Greys form strong attachments to their owners, so it is crucial to find someone who can provide them with the consistent care and attention they require. It is incorrect to assume that the bird’s plucking behavior is a sign of neglect. While it is a concerning issue, it is likely a result of stress and anxiety. It is important to address the underlying causes of the behavior and provide the bird with the support it needs to overcome it. I am willing to assist in providing the bird with the necessary care, but it is important to recognize that African Greys form strong attachments to their owners. Therefore, it is crucial to find someone who can provide them with the consistent care and attention they require. If you are unable to provide this care, I recommend contacting Parrot Haven for assistance. Please be aware that the bird’s flight feathers are missing, which is another form of torture for the bird. !!!!!!!!!!!!!!!So you need a new vet with a clue. I had a vet tell me that feed dogs kibble is good and the organs and meats i started feeding my rescued boxer is not good and the fact that the dog is more playful, stopped itching is not from the food. Just like people doctors who treat symptoms. A bird that shakes in fear is not fine. Your running a business and up until I saw that I though your store cared for animal. Keeping any animal that needs...