Ideal Bottle Gas — Local services in Town of Brookhaven

I have been using Ideal Bottle Gas for 20 years when Ray was still making deliveries himself out of Wyandanch. Being a new customer back then, I was having an issue with Hot Water coming out of our Cold-Water faucets…concern was the Hot Water Heater was going bad. I explained to him that I put in a new shower head with handheld shower head and he immediately knew the cause…. what is known as plumbing cross-over…. he did not charge me (this made a lasting impression with me) and saved me from getting a new heater (he could have said I needed a new one) until last October 2022 our heater gave out and Ideal installed a new Unit.

I have also used Ideal to install our new kitchen stove and when having a new Patio installed had to have Propane Tank disconnected & moved temporarily and return to location, reconnect & test ensuring there were no leaks. Deliveries are like automatic clockwork…never having to worry of running out gas.

Ray & Ideal Team are ultimate consummate professionals….return phone calls when we have any questions and competitive and fair pricing … I and will keep using Ideal Gas until the day we sell our home… would highly recommend the new owners and any new customers looking for dependable & reliable...

Was a long time customer of bay gas and was happy then paraco bought them and it all went down hill. And prices started creeping up what seemed to be monthly My company started filling its portable tanks at ideal and realize their prices were significantly better better so I inquired about home service being that my entire home runs on propane .they gave me an unbelievable deal . I gave paraco the chance to match the price and they would not even budge and the small amount they did come down was only for 6 months so of course I switched and could not be happier and I'm excited to save money Very happy with the service I now get from ideal propane.. today I had an issue with a regulator in the cold. I called Ideal they had two guys here within the hour. Bob and Jacob wow were these guys amazing, clean, professional and thorough . They had me up and running in no time and were super curious and friendly. Ray and IDEAL PROPANE SHOULD GIVE SMALL BUSINESSES ESP IN THE CONSTRUCTION AND HOME REPAIR INDUSTRY LESSONS ON HOW TO TREAT CUSTOMERS RIGHT IM A BIG FAN OF THESE GUYS AND GALS AND KNOW YOU WOULD BE TOO

THANK...

Will charge you for not using enough propane then if your late in paying your bill will charge you a surcharge of 15 dollars a month wonder if that's legal bill was over 300 then it became 380 paid 200 earlier in the year came to house to collect.. nice practice to shake you down Wild West style.. did not cap existing propane line when they took their tank back did not give notice to be on property what if we had another propane tank in line in the basement or anywhere in the house ? What would happen is the propane would leak out and become a dangerous situation who will tell me no? choosing profit over safety… you tell me if this is a company for your family .!? .. I guess I did not read the fine print (.crooks) even though they took tank away will have to pay 400 and no propane from ideal bottle gas .. lesson learned make enough money so you can pay to get rid of...