Walgreens — Local services in Town of Brookhaven

Absolutely awful customer service skills. I am shocked and appalled at the way the employees treat their customers and I'm currently waiting for a call from the district manager. I attempted to purchase my items with a Walgreens gift card which was on my phone. I cannot explain how the employees acted when I went to show them the card. The first employee acted like I was holding up the place with her " I'm not going anywhere near that, I'm not scanning that" attitude. She even called for " help" at this point. Another employee told me he could get fired if he accepted it. I thought this was a hidden camera television show. I didn't see any signs stating that gift cards are not accepted. The funniest part was the young man said he'd ask the manager and the manager never even came over to discuss the situation. The employees were telling me that they've been scammed. Well, guess what? I've never scammed you and won't be accused of trying to do anything illegal. How dare you treat people like that? They actually told me to call corporate. How about you call corporate and explain the situation and how you won't accept funds from a customer? I work very hard every single day and if one of the companies I work for sends me a gift, I am going to use it. I've already contacted the company and told them to eliminate the Walgreens gift card as an option for their employees. I do not want anyone else to be treated this way. Stay far away from this location. Hopefully, corporate will provide some training so the staff gets over their gift card fears and learns how to provide excellent customer service. I told them I'd be writing a review and I stuck to my part of the deal. I invite them to reply and address anything that isn't true in this review. I see many other negative reviews on this page so hopefully, someone will look into them and implement some new procedures. I'm looking into the legal aspect of this as well. I will not be treated in such a harsh manner and this location will lose many customers if they continue...

Today I visited this Walgreens, I’ve been to this store on multiple occasions and I’ve never been excited about the customer service. They usually seem like they just hate the place they work

Today I entered the store with my rambunctious 4 year old grandson. I went to the photo counter and waited patiently for a bit. There was one cashier. Being that I was the only other customer up front I figured I would be helped next? Not asking too much I thought Another customer came to the register and started check out. Another cashier then came to the front registers. Talked with the other employee helping the customer, then proceeded to log into the next register At this point I am wondering if I am invisible? Can’t be with this 4 year old jumping and talking loudly in the store. The second cashier logged into his computer and started to help the next young lady that approached the counter. She looked back at me with a face that said do they not see you there? At this point I am aggravated, and spoke up to ask excuse me can someone help me? The young man in the blue shirt with no name tag shrugged me off with a mutter of a “yeah I will call someone” and continued to check out the lady who I watched from the photo counter walk into the store. I am sorry young man your day is not great, now thanks neither is my experience. Did he speak when I walked past him and out the store? No, have a nice day to you too! I am sorry this is unacceptable behavior. Be respectful of your customers, your elders and the grandmas...

If you are looking to get a vaccine pick another pharmacy or Walgreens. After having appointments for both a Shingles and Hep B vaccine when we arrived we were informed that they did not have enough Shingles vaccines and we need to have the vaccine done at another Walgreens. We still decided to have the Hep B vaccines at the Walgreens and waited but while we were in the vaccine area someone that just walked in and did not have an appointment was able to come in and be seen and vaccinated before 3 others that had filled out the necessary paperwork and had appointments. And even after quietly pointing that out and calling the store to get a clearer understanding of what happened it was dismissed and no sufficient resolution or apology was given. I will never use this pharmacy again for any prescriptions or vaccines. The pharmacist giving the vaccines also doesn’t have the best attitude either. Not friendly or nice at all. And was a similar experience back in November with the 1st Shingles vaccine but I just gave her a pass and figured she was having a bad day. Definitely need to do...