I think it’s really important that when you have an amazing experience with a family owned local business, that you share it!
Blown away with the customer service and dedication to detail from Ben Garelick Jewelers.
One of Bella’s most prized possessions are a pair of flower shaped Amethyst earrings that her Pop Pop Francis P La Monte bought her when she first got her ears pierced. Now they are beautiful and sweet, but nothing of great monetary value, but in terms of emotional value because of the memory they hold, they are priceless to her. We are coming up on the 2 year anniversary of his passing, and the hole in our home without him is still vast.
About a month ago, we realized one of the stones had fallen out. Tears & chaos ensued. Miraculously we found the stone in her bed. We knew that we had to get these earrings repaired immediately because they meant so much to her. We also knew that they would need to be dealt with by a craftsman that would make sure they would last for years to come.
In comes this amazing jeweler. Bella was beyond sad to think of leaving her treasured earrings there with them, for fear of never seeing them again (to be 7 again!) They proceeded to reassure her, and take her into the back where repairs are done so she could see first hand that they would handle with care.
They then worked with me to improve the design of the setting a bit to make sure that these would last a very, very long time. Today was the day we got them back.
The pure joy on her face when I picked her up from school today said it all! No words required to know that they now have customers for life. We had to stop and put them in right there, immediately 💓
It blew my mind that they were so compassionate with my little human, and that it was important to them because it was important to us. You just don’t find that kind of service these days, and we felt it was important to acknowledge...
Read moreMy wife and I came in looking for a gift for our mothers. We were treated like we were buying the most expensive engagement ring in the store. They offered me a drink while I shopped, and we had a great conversation with the sales staff. Our mothers loved the gifts, which they wrapped for us. I would definitely make the trip to shop here again.
Ben Garelick Jewelers, a well-established family-owned jewelry store in Buffalo, NY, has been serving the community for over 60 years, since its inception in 1952. Located at 5001 Transit Road, this premier jewelry store specializes in providing a wide array of fine jewelry, including engagement rings, wedding bands, diamond necklaces, earrings, and other exquisite pieces. They are particularly known for their bridal rings, offering a diverse range of diamond shapes and sizes to cater to various preferences.
Apart from showcasing designs from some of the world's leading designers, Ben Garelick Jewelers also boasts its own team of highly-skilled artisans. These craftsmen create unique and beautiful jewelry, ensuring that each piece is not just a purchase but a memorable experience for customers. Their collection includes engagement rings, men’s and women’s wedding bands, diamond earrings, bracelets, necklaces and pendants, charms, watches, and gifts for special occasions.
Recognized as one of the Three Best Rated® Jewelry stores in Buffalo, NY, Ben Garelick Jewelers maintains a reputation for quality and excellence in the jewelry business. The store's longstanding presence and commitment to providing high-quality jewelry have made it a go-to destination for those seeking timeless and elegant pieces in the Western New York...
Read moreBen Garelick was incredible, and I will always recommend them. They have a customer for life! I worked with Peter and his son for about 2 months on a 100% custom engagement ring for my Fiance. I brought in 11 family diamonds and we got right to work. From start to finish, Peter made me feel extremely comfortable with the entire process and answered any questions I had with grace and understanding. Before I settled on Ben Garelick, I went up and down Transit Rd. and got quotes from a number of different Jewelers. I cannot stress enough that Peter, his son, and their staff were BY FAR the most customer oriented, friendly, trustworthy, kind and honest Jeweler available. Not once did I feel like they were trying to sell me something like some of the other stores. You will not be disappointed when you decide to work with Ben Garelick. Not only are they the best when it comes to customer service, but I found them to be the best price as well. Designing a custom ring Isn't cheap, but Peter and his team gave me some estimates that were thousands of dollars less than their competitors. It's also worth mentioning that, during this COVID-19 Pandemic, other Jewelers were quoting me a 6-8 month wait time for a custom ring. Peter and his staff got it done in 2! Again, I cannot speak highly enough about this establishment. They deserve your business and I know you will feel the same after working with them. Stop in and ask for Peter, you will not be...
Read more