DICK'S Sporting Goods — Local services in Town of De Witt

Racial profiling at its best. Came to look at slides for my boys before buying or purchasing online to try on . Sales associate was watching us for a few minutes peeking around rack. After I got eye contact and gave a firm look of WHAT! He finally asked, as he kept walking, “ Did we need help?” Really , if you wanted to assist you would have approached and asked me face to face!!!! After a few more minutes as we were leaving, DeWitt police was walking in literally as we were walking out. Officer parked right at the door, lights on, car running . Associate says to Officer, “ You here for baseball event??” Officer replies, “ I guess?” So if Officer was there for an event , he would have parked and event probably would have started earlier than 730pm on a school night. WOW, I’m a retail store manager, 30 years under my belt. I’ve worked high volume, high left stores . Proper training is a must when dealing with shoplifting and theft. You read this book with wrong FREAKIN cover. I sat in the parking lot and called the store, asked associate what time the baseball event started and her reply... you guessed it, THERE IS NO BASEBALL EVENT THAT SHE IS AWARE OF. I guess I’ll take my hard earned cash to Amazon or Footlocker. Thank God for choices and options. I have two young boys, Divk’s you may have just lost me and my...

This establishment is profoundly disappointing, teeming with a workforce that exhibits overt bias and a lack of professionalism. My most recent visit 12/22/2024 between 6 Pm and 6:34PM marked the third instance of encountering such substandard conduct. The staff appears to exert considerable effort to disregard both myself and my children, refraining from offering even the most basic guidance. Remarkably, however, the same employee, along with two of his colleagues, miraculously managed to provide undivided attention to a single customer in the shoe section.

This glaring disparity in treatment is not only disheartening but also unacceptable. I will unequivocally abstain from engaging in any future business with this location. One would hope the management comprehends that they are running a business, not bestowing favors—though it seems doubtful they care in the slightest. Regrettably, this establishment has been eliminated from even the most desperate of...

I hope this message finds you well. I recently visited your store to purchase a pair of Stephen Curry’s signature shoes, but I encountered an issue with the display model.

When I went to try on the shoes, I noticed that the display pair was dirty, which was concerning, given that it was the only available option in my size. I politely asked the associate if there was any chance I could receive a small discount on the shoes due to the condition of the display pair. Unfortunately, I was told that this wouldn’t be possible. While I understand that there may be store policies in place, I feel that given the condition of the display model, a small discount would have been a...