Walgreens — Local services in Town of Ghent

Definitely zero stars for the willingness to help from the pharmacy. After a potential exposure my son required a PCR test to get back into school. We are now on day 4 and the lab has not received the sample. I’ve called Walgreens several times over the last two days to try and figure out where the sample is. The first thing I asked is if they could confirm the sample requisition number that they wrote on a piece of paper for us. The representative said that they don’t keep records of the numbers they assign to people and I’ve come to find out from the lab that they even recycle sample numbers from other patients. So now who’s to say the number wasn’t written incorrectly? No one has a correct record? Some good quality control right there. Next I asked well could you please track the overnight package with a fedex tracking? Again the rep did not have that information. I’m completely dumbfounded by the “customer service” here. Now my son (who most certainly has a cold that went through his classroom) is stuck a home and my wife and I are missing work. Walgreens clearly does not care about helping people and it shows from the lack of record keeping. Don’t get a COVID test here. You might as well quarantine...

I was dropping off a fedex package and the woman with glasses at the front desk was very rude. She asked me how much it weighed, I said roughly 50 lbs and she said they don't ship anything over 45 lbs. I then said alright its 30 lbs, playing the game i saw she was playing. I asked if they had a scale and she said no and that I should know how much it weighs when i come in. Then she proceeded to order me where to place the package and said something along the lines saying shes not going to lift it (even though I didn't expect her as she didn't look like she could). Then when i set it down i called her out on her rudeness and she denied it but I persisted. Woman clearly hates her job but that doesn't mean treat customers poorly. Sorry Walgreens but hire...

A store where employees appear unhappy, probably underpaid, with stifling work conditions. But pharmacy people are usually nice and helpful and store is reasonably large and well stocked. Store has been a Rite-Aid, now a Walgreens, probably a less rewarding place to work with each successive owner. Latest insult is that posted hours say closed weekends. Can it be, only actual pharmacy in town is not open on weekends. I see a real...