Natural Healthy Concepts — Local services in Town of Grand Chute

UPDATE Jan 2025 - I order from this place regularly and have been since I initially wrote the review below 4 years or so ago. Always the same couple items - great price (amazon is 50/50 on availability and price fluctuates), prompt mailing, really well wrapped. Plus they have excellent customer service, regular specials and reward points. So I've been a regular monthly (or so) customer for about 5 years. Don't see that changing! Still 5 stars for sure! Until I decided to write this review, I had no idea they were a store! I thought it was an online business only! I'm even more impressed. My second order just arrived and for some reason, I feel as if NHC is just above and beyond some of the other sites I've used, but haven't felt particularly compelled to buy from again, for no particular reason. The first time i bought from NHC I was really pleased with every aspect start to finish, so I went back, needing some things I hadn't had in a while. I like the brands they carry and website was easy to use. Shipping time is fast, and the packaging - with the funky little webbed brown paper - is really well done. I'm weird about packaging - usually there's minimal padding or way too much padding, waste, box....they nail the balance perfectly. They're either really practiced at the perfect sized box or they tried about 10 til they found the perfect fit, with just enough packing to pad well, not wastefully. They stuck some extra samples and stuff in there which was a nice, unexpected bonus and some coupons. I bought a bunch of stuff here instead of same vendors via amazon prime. They had a vendor I wanted that amazon didn't, and it was easier to find two other things here than wade through Amazon's cajillion products, many of which are ?. I've only bought twice but it appears NHC doesn't have cheesy low-end health stuff (which many do and I don't want to have to figure out). Also, I learned they do consultations so that's a quadruple bonus as I'll surely use that at some point in the future. So this is my definitive go-to health product site. Plus did I mention I like the funky webbed brown paper which is kind of spongy cushy and space saving too? ...

My recent visit to Natural Healthy Concepts left me thoroughly impressed and rejuvenated. From the moment I stepped into the store, I was greeted with a warm and inviting atmosphere. The cleanliness of the store was immediately apparent, and the delightful aroma that filled the air only added to the experience.

What truly made my visit exceptional was the exceptional service provided by the staff, particularly a wonderful lady who went above and beyond to assist us. Her knowledge and expertise were evident as she guided us through the store, helping us find exactly what we were looking for. Her genuine kindness and willingness to engage in meaningful conversations made the entire experience truly memorable.

Natural Healthy Concepts boasts an impressive array of products catering to those seeking a holistic approach to health and wellness. The carefully curated selection of natural health products and herbs is a testament to the store's commitment to providing high-quality options for its customers.

Whether you're a seasoned natural health enthusiast or just beginning to explore this realm, Natural Healthy Concepts is a treasure trove of valuable information and products. From supplements to herbs and everything in between, the store offers a wide variety of options to suit diverse needs.

In conclusion, my visit to Natural Healthy Concepts was an absolute delight. The store's cleanliness, captivating aroma, and most importantly, the incredibly kind and knowledgeable staff, create an environment that fosters wellness and positivity. I left feeling inspired and armed with the products I needed to support my health journey. If you're looking for a haven of natural health and wellness, I wholeheartedly recommend paying a visit to Natural...

Extremely poor customer service. Rude and suspicious of new customers. How do they stay in business when they insult new customers?

I placed two separate orders for my clients and they refused to ship my orders citing credit card fraud. I told them I used a gift card because I'm not comfortable using my personal credit card online due to the high prevalence of identity theft. I've had my credit card and bank info stolen before and I try to protect myself by purchasing with a gift cards. In a very condescending and insulting manner they demanded to see my bank statements, mortgage, phones bills and other personal info which I refused to give.

Then they accused me of being a reseller saying, "The order frequency, purchase quantities, and shipping address for the orders that have been purchased by you can most easily be construed as being too large for personal use." Too large? Two bottles is too large? What kind of retailer would pay full retail price from another retailer? What they hell do they care what I do with my vitamins after I buy them.

These guys aren't just insulting I think they are trying to run a ID scam by fishing for unnecessary personal info. I'm glad I didn't let these crooks sucker me into giving them any of my personal info. There are too many other places to get your vitamins. If you decide to do business with these crooks, hold on to your information and use a trusted 3rd party Payer like PayPal, otherwise keep a close eye on your credit card and bank statements to check for fraudulent purchases and if they ask for any your personal info run...