I’ve always been a fan of cheap junk for cheap prices when you need cheap junk. But lately the prices have pretty much stayed the same and the junk has gotten worse and then when I walk around the store, I noticed that the only way to get the cheap junk at the old cheap junk prices is if you pay them a $29 fee to join the “cheap junk discount cheap junk buyers club”. There’s just something wrong with advertising sale prices with little tiny * signs only to find out that you don’t really get that price unless you join their “cheap junk $29 club”.
And on the way out, I see the sign for the Harbor Freight credit card with it’s ridiculous 29.9999% interest rate that “works hard”, and I mean really hard, at emptying your bank account lol… And if you dig a little bit deeper Into what they want you to sign and agree to it’s borderline comical. Here’s a few provisions. I caught while waiting in line to buy some of my cheap junk:
"Daily Rates May Vary. The APR and the daily rate on your account vary with the market based on the prime rate. The prime rate for a billing cycle is the highest bank prime loan rate published in The Wall Street Journal in its Money Rates section on the last business day of the calendar month preceding the first day of the billing cycle."
This convoluted language basically says your interest rate can change at any time for any reason, allowing them to jack up your rates whenever they feel like it.
"We may give up some of our rights under this Agreement. If we give up any of our rights in one situation, we do not give up the same right in another situation."
Translation: "We reserve the right to selectively enforce this agreement however we want. Just because we let something slide once doesn't mean you can expect the same treatment next time!"
"You acknowledge that the reward points have no cash value and that reward points and any Harbor Freight Money are purely promotional, may not be redeemed for cash or its equivalent, and are provided without the payment of any consideration or other thing of value."
So those "rewards" points you earn are actually worthless Monopoly money that Harbor Freight has no obligation to honor. But hey, at least you get a "free" mini flashlight after spending $500!
"We reserve the right, in our sole discretion and without prior notice, to suspend, change, or terminate the Rewards Program, in whole or in part; to modify, limit, or suspend the accumulation, collection, use, or redemption of reward points or rewards in any manner, including but not limited to imposing time limits and changes to reward point values or the number of reward points required for a particular reward."
Heads up - Harbor Freight can alter or eliminate your rewards points whenever they want, for any reason at all, without even telling you. Hope you weren't counting on that electric drill "reward" you've been saving up for!
The terms are filled with legalese giving Harbor Freight all the power while minimizing their accountability to the customer. But what else would you expect from a 16-page credit card agreement? Always read...
Read moreIt’s rare to find a store with amazing customer service. If you go somewhere and don’t have a problem, you feel fortunate. At harbor freight you dare to Expect a great experience and get one. Jared is an example of what customer service should look like. You can tell that he cares about the experience. He should teach Other sales people how to treat customers. My guess is his parents did an incredible job raising him teaching him how to interact with people. The rest of why he’s so good is probably A combination of his personal experiences plus working for a store and manager who treat all customers That way. My experience with his manager Tara was equally great. I have a unique situation and you could tell that she will do whatever it takes to make it better. I highly recommend this location as opposed to the experiences we’ve all had at Home Depot and Lowe’s. I know when I go to stores like that I’m going to walk out with a headache. It’s the opposite at Harbor freight in White Plains because of people like Jared and...
Read moreNow here is a place that want you to join their club except every time you go nothing's on freaking sale but you have to catch them at their apparent I've been trying to get a Jack from here for $59 for over a year it's just a 3 t floor Jack every time I go for some strange reason they never ever have one and then I forget to go back when they had these used parking lot sales and all these other sales I don't really buy stuff on sale because I don't need to have more stuff laying around I like to buy the stuff that I need use it then put it away so I know I'm going to use it again stop trying to sell somebody a $60 membership that I guess works for the general people in your area but not the ones That live further away I have to travel to go to these places are The Bronx or Elmsford a Greenberg where were you wanna call it but I like stuffed to be they're not open boxes if I wanted by open boxes I'll...
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