I recently had the pleasure of experiencing truly exceptional customer service from Melissa, a Safevieh Interior Designer and a Furniture Sales Representative, who turned my design vision into a stunning reality. Melissa’s dedication and expertise made a significant impact on my project, and I'm thrilled with the results. From the very beginning, Melissa was a joy to work with and super friendly. Melissa listened attentively to my design ideas and preferences, and her ability to understand my vision was impressive. Melissa provided insightful suggestions, offered creative solutions, and ensured that the final design plan perfectly aligned with my expectations. Melissa’s professionalism and knowledge of interior design was evident at every step of the process. Melissa’s deep knowledge of furniture pieces was equally remarkable. Melissa helped me choose the right pieces of furniture and accessories to bring the design concept to life. Melissa’s deep knowledge of Safavieh's product line, coupled with her keen eye for design, made the selection process both enjoyable and efficient. Melissa paid close attention to my budget, ensuring that I received the best value for my investment. What truly stood out was Melissa’s commitment to making the design a reality. Melissa went above and beyond in coordinating the entire project, from selecting furniture to arranging delivery and setup. Melissa’s attention to detail and her meticulous planning ensured that everything came together flawlessly. Throughout the process, communication was excellent. Melissa kept me informed every step of the way, providing updates on the project's progress and addressing any questions or concerns promptly. This level of transparency and responsiveness added to my overall confidence in her services. The final result was beyond my expectations. The interior design Melissa created, using Safavieh's exquisite furniture and decor, was nothing short of breathtaking. It perfectly encapsulated my vision, and I couldn't be happier with the transformation of my living and primary bedroom space. In conclusion, Melissa exemplifies exceptional customer service. Her expertise, creativity, dedication, and commitment to turning my vision into a stunning reality were truly remarkable. I am incredibly grateful for her outstanding work, and I wholeheartedly recommend Melissa's services to anyone seeking a seamless, professional, and inspired interior design experience. I will definitely reach out to Melissa for the rest of my designing and furniture needs in future. Thank you for making my dream...
Read moreI have worked with Safavieh on furnishing a new home for several years and recommend them without hesitation for all your furniture needs. They carry a huge array of brands (on display at their huge showroom and also available via manufacturer catalogues), and their pricing is highly competitive. The staff is very helpful, knowledgeable and generous with their time, and they go above and beyond to make sure the experience is flawless, from purchase through to delivery, and after.
Interior designer Natalie and store manager Alen have spent hours upon hours helping me with my selections and are quick to answer any questions via phone, email or in person. They've also been there after delivery has been made, quickly resolving any issues that arose (e.g., an item I decided to return, a manufacturer defect that needed to be addressed).
Customer service representatives Joann at headquarters and Annette at the Hartsdale store have also been gracious and helpful. I can't say enough nice things about furniture deliverer Wagner. What a lovely and talented guy! There is no hallway too narrow or stairs too steep that he can't navigate around to get a piece in place.
Thank...
Read moreI initially went into Safavieh (Hartsdale, NY) looking for a dining room set. Once in, I instantly fell in love with almost everything and decided to furnish my entire apartment through them. Some how I was paired with Melissa and I have to say it was a perfect match. Although it’s a professional relationship, Melissa so easy going that she became a friend in my head lol. I’m very indecisive, however, Melissa is very patient and listened to what I wanted and presented me with exactly what I was looking for (plus more). What I appreciated most about my experience with Melissa and the store is that I never felt pressured into buying anything. They worked with me and at my pace. The store can be on the pricey side, however, most of the furniture pieces are unique. You won’t go into your friend’s home and see something you have unless he/she shopped at Safavieh. I highly...
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