Fountain Diner-Restaurant — Restaurant in Town of Greenburgh

We were excited to try this place, as people were sharing it has a lot of Gluten-Free options and they certianly do! It was refreshing to see that on the menu, you can have pancakes, french toast, wraps, sandwiches, etc! But unfortunately, I feel like I needed to come and leave a review here, something I wish I had read about ahead of time.

My husband and I each had a sausage and cheese omlette with potatoes and GF toast. We also shared a stack of the GF pancakes. Our total was over $70!!!! I was actually shocked when I saw that, as the menu prices lead you to think your total would be more normal, maybe $45-$50, taking into consideration GF items (which is still high for breakfast!) The food was mediocre at best, nothing special as far as taste/quality or portions. We can go to spots in the same area, with way better service, bigger portions, more courses, less patronage AND be accommodated with good quality GF items (some made in house with thoughtful ingredients!) for the same or less in total!!

We were a group of 5. I asked the waiter if my husband and I could be on a separate check (so as not to burden my friends with our GF item subs) and he said they do that all at the front desk at the end when you go up to pay...THE ATTITUDE of the lady who was at the desk later on was actually crazy, I laughed afterward thinking about her in the service industry. She def has boss lady energy, but you cannot make kind, mild, smily, easygoing people feel SO UNCOMFORTABLE when they are paying over $70 for a lame breakfast. AND she was very animated about adding the 18% tip to each of our checks since we were splitting from the group of 5. We work so hard for our money, and do not eat out often, to think were forced to pay an 18% tip (which normally we have no problem with!) when someone is being nasty, rolling her eyes, shaking her head, refusing to make eye contact, to us AS she's adding it to the checks is so sad. There is NO WAY that is the first time she has to split a check like that. I left so disappointed and felt robbed. Never going back and gladly sharing my experience when people...

First time visiting here. And, I'm from city so first Diner since moving to Westchester.

Average diner.All I can say is it wasn't the best experience. lol I surely didn't feel welcomed.

Food is ok. Nothing special, not bad. However, Staffs are not that friendly. This also can be jist my experience. I see they were friendly with some other folks. So....

Ordered French Toast & Home fries.

I saw something looking like Syrup (but disposable container ones) but wasn't sure what it was. I was too busy to check what they were.

Asked server if I can have Maple Syrup. Without saying anything he just snatched the disposal things and brought me the maple syrup (not even bottle, just as small sauce dish). He never mentioned it's extra or it is REAL EXPENSOVE MAPLE SYRUP (that's what they told me later. Im not gonna lie. It was thick and good!)

Later when I got the bill, charged Extra $3.79+ tax for Maple Syrup. I told them I didn't know it was extra, they were quite mean and fighting.... it's on the menu. I was honestly shocked. Not for extra charge but by their attitude.

Maybe I'm the idiot here but I never went to diner that charges Mayple Syrup at extra cost. Nor put it on menu... unless it is specialty item. They told me all diners do this. (Again, I'm from City... there were many dinners I went to and they served maple syrup as norm.. my bad.)

They showed me the menu and it was there! lol Who thought mayple syrup as extra menu? Again! maybe I'm the idiot here. (He himself try to find it on menu to prove he is right but took him a very long time to find it. lol So that explains.)

At the end, manager took off the cost of Ice Coffee pretty reluctantly. She SAID "I wants you to feel good" but her face said it all.

Leaving Not that happy customer. BUT hey, it is what it is. I probably gonna come back since this is the Only diner that's walking distance from my place.

Hopefully, I will have better...

So disappointed with this staple that I have frequented for 3 decades. They have great gluten free options and my boyfriend has Celiac, however, we won't be returning. We had lunch there yesterday asked asked our waiter if we could substitute items on our turkey wraps, He said sure and I added avocado and bacon and my boyfriend added cheese bacon and avocado to his and asked for a gluten free wrap. We had two coffees and two wraps and received a bill for over $70. Every single item added was up-charged and we were not told about this in advance. The diner right down central in Scarsdale The Eldorado Diner has the same wrap that I have ordered with avocado and bacon called the turkey spring wrap for $16.25 and it is a far superior wrap. I decided to call the Fountain Diner today and speak to the owner thinking for some reason he would like to retain the patronage of someone who had been frequenting his establishment for so long. He was unapologetic and reported that i can't expect the cost for cranberry sauce to be the same as avocado and bacon. I then said to him, so they additional items added $15 to my cost? I even told him that I get the same wrap at the Eldorado in Scarsdale for $16.25. He became very angry that i compared his diner to another. Maybe he felt ashamed about ripping off his customers when he was confronted with the scam going on at his Diner. He added that i should have asked the waiter, if adding item would increase the cost however we did ask if we could change items, and the waiter said yes and did not educate us about the increase in cost. So he expects the customers to pick up the slack for his poorly trained staff. I called the Eldorado diner in scarsdale and asked if they have gluten free wraps. They do, so we will not return to a place where the owner does not respect their their long...