DO NOT GO HERE—THEY ARE THIEVES.
I brought a watch in to have the battery replaced. They broke the watch in trying to replace the battery. No one ever contacted me. I spoke to a variety of people at the store over the following four MONTHS by calling repeatedly. I was given one story after another about who had the watch, when it would be ready, etc. They finally told me after about 6 months that the watch was broken. They tried to insist that it was broken when they got it, but they had already sent it out for repair without my authorization.
After A YEAR of this nonsense, they claim to have fixed the watch and that I could have it for $200–that they paid $700 for the repair at another jeweler. At that point I refused, having long since...
Read moreToby's is amazing especially with jewlery buy back. They offer highest prices compared to alot of places. This is my 3rd time there. The first 2 times my fiancé purchased two custom made items. Toby and her team ensured the process was seamless. I recommend them for your...
Read moreToby's is the very best jewelry store in Westchester. Beautiful and very different jewelry. And if you want they will design and create a special piece. Both Toby, her husband and the staff are all knowledgeable, friendly and very helpful. Love...
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