Maybe the best experience at any Autozone. One team member read the code my truck was spewing, gave me a print out, and some ideas of where to get the part I might need.
Then as I asked a few questions, he turned me over to Shannon Wolfe. Shannon offered to show me where the part on question was located. As he traced a few vacuum lines, he said, I think I found the issue. He discovered a line completely loose and explained how to get it back on.
I was 1k mikes from home, after already turning 4k on the truck and bike combined, towing two bikes on the hottest day of the year. He felt like a savior to this weary traveler.
I'll remember his kindness, expertise, and willingness to put a sweat equity into his customer service.
We have a code reader at camp, so the code cleared, well see if it holds.
I hope someone at corporate sees this and does something nice for him and his flat topped, former truck driver...
   Read moreI could not be happier with the service I received. My transmission had been sputtering and I was afraid I'd need a costly repair. A friend said it sounded more like I was low on transmission fluid. I took it to AutoZone and the gentleman could not have been more helpful. I had no idea what I needed or how to check it and my disability prevents me from standing for more than a few moments to even try and figure it out. He came out, checked my car's info, got me the right fluid and even put it in for me. Turns out I was completely out of transmission fluid and needed two quarts. He was so friendly and so helpful (even with the cold weather)! I wish I had gotten his name so I could send the store a note about how awesome he was. Thank...
   Read moreThis review is for John! I'm on a road trip cross country and thousands of miles away from home. My horn stopped working on my car and I didn't feel safe driving. I called a bunch of places in the area no one was able to help me to get a diagnosis or to be able to get the car back on the road in a timely manner. So I called AutoZone and asked if they carried air horns so at least I could signal somehow for people to know I was there without a working car horn. Not only did John accompany me out to my car to show me where the fuses are, he diagnosed the issue and fixed it in less than 30 minutes!!!! Please please please please please please give him the recognition he deserves, he made a huge difference in my life and thank...
   Read more