Baldwin Nail & Spa — Local services in Town of Hempstead

I’m honestly horrified at my experience here. I called to schedule an appointment and was instructed to come in at 6:00pm.I arrived at 6:00pm exactly but I was not serviced until 6:30pm. I came in for a manicure and pedicure and the pedicure lasted for MAYBE 5 minutes before she starts to paint my toes. I asked if she was finished already and she told me that they were closing at 7:30 and then proceeded to rush my pedicure and then give me a very bad paint job. The pedicure bowl was poorly cleaned (she just rinsed it) and they all looked slightly stained. I just moved into this area and I’ve been trying to find a place to get a decent manicure and pedicure, but sadly I did not have that experience here. Very upset about this...

Yes, this place is clean, and the atmosphere is relaxing. Unfortunately, the professionalism of management leaves much to be desired. I’ve scheduled appointments two weeks in a row that we’re not honored. Upon arrival, the owner/manager simply told me the nail tech that was supposed to work with me was with another client and would not be able to service me. When I reminded him that I had an appointment, he simply said ‘sorry’. The first time it happened I was frustrated, but still came back the next week hoping it was an isolated incident. But when I received the same nonchalant, dismissive ‘sorry’ the following week when my appointment was again disregarded, it was enough to send...

The atmosphere and aura were very calming, HOWEVER, after spending nearly $70 on a mani and pedi, the nail polish on both my nails and ties were literally peeling off in 2 days. My finger nails especially looked atrocious. I did go back on the 3rd day, to complain, and at that time, my concerns and dissatisfaction were ignored. The male owner literally refused to validate the poor quality of the service i received, or the obvious low grade polish they use. In fact, this is the second time this has happened, so this is a pattern. I would never recommend this place, unless, you are into poor quality, service and Wasting hard...