Great store, fair pricing, selection not as “diverse” as Home Depot or Lowes, but how could it be? Come on they have not even 10% of the space that the big guys do. However- if it is any type of common part/tool/item at all, they’ll have it. Ive been a regular here since they were across the street, and I am at the point where I’ll pretty much know by how common/rare a peice is if these guys will have it-Or if I need to hit my local plumbing, or electrical specialty stores.
Their Hardware section absolutely Blows AWAY the big box stores. Not to mention the great service. All the guys/gals who have been there for at least a few months (I look for familiar faces) Can seemingly navigate the aisle with their eyes closed. This has always impressed me, as ive witnessed other shoppers become completely intimidated and lost when they enter the hardware section (Believe me its true, walking into an aisle with 100s of drawers full of different sized bolts/nuts/fittings/home hardware- Its a sight that can make a first timer want to just turn around and hide.
Also, Benjamin Moore paint! The “Regal Select” line is the best paint ive personally used-although I will admit i’ve only used two other lines of Sherwin (and alot of Behr paint, if you count that as paint, when I was young) The Regal Select is great interior paint, however i think the price may have gone up recently. Made a 2 Gallon purchase in the Matte finish 2 maybe 3 weeks ago, and it seemed like more then I ever jave remembered paying in the past. Cant complain though, this is covid-No store is immune, and inflation is everywhere you look. Also, if they send someone to the paint area to help you, expect them to be very knowledgeable. They must have a policy that states you cant work behind the paint counter until you are very well versed in all areas. Theres a young-ish looking kid there who is always able to explain things to me in terms i can easily understand and is very thorough.
All in all, great store. Employees trained very well, just about all of them seem friendly and eager to help. Home depot and Lowes dont seen to understand the importance of that. Has everything your’ neighborhood hardware store should have, and their actual hardware section is just Great. Been a loyal customer for years and will continue to be.
P.S- Sorry to come off a “know-it-all”, but to “AMY CANZANELLA” a review or two below mine, the assistant store manager is not a woman named Brianna, unless something happened to the old one within the past week or so. His name is escaping me right now (He isnt much of a talker) However i was told by the Manager, George, that he is the assistant manager. Perhaps you are thinking of the old manager who was a woman? Almost sure her name was Kelly. Shes been gone for a loonggg time now though, I’d say 2 years give or take. Perhaps you are confusing this with the blue point or route 25- (forget the town) locations? Maybe they have a Brianna in management? I’ve never been to those, However i have been to Sayville when Holbrook didnt have enough or was sold out of what i went in for. Apparently Sayville is their “Main Location” and has the storage center nearby so they carry a little bit more stock of items, and carry some unique items that the other stores don't carry. Sayville is also a beautiful store.
My one complaint-Build some stores that arent all saturated in the central / southern shore central of suffolk! One of my sons lives in Nassau (Wantaugh) and the other lives right on the borderline of suffolk and nassau in the huntington township. Of course they have ace and other True Values closer to them, but after visiting Brinkmann’s, they agrees the store was much less “generic” and the customer service here made their local stores seem not existant. Great Job all who work at and run...
Read moreAfter having a less than pleasant experience when visiting Benjamin Moore paint shop in Shirley, Coming here was a breath of fresh air. I was greeted by an employee by the name of Ben And he helped me find everything I was looking for and even gave me fantastic recommendations that I ended up taking. He was helpful, VERY KNOWLEDGEABLE, pleasant and very kind… All things you don’t see too often in customer service these days. The rest of the staff was fantastic as well. The store manager even went out of his way to prepare a paint sample for me before I return to the store so i can pay and quickly get back to my project. Very happy with my...
Read moreI have been shopping at this local hardware store since the day it opened and my trips to home depot have decreased dramatically. The staff are well informed and their selection is quite remarkable for a smaller store. I shop there at least once a week and have never been disappointed. As for higher prices, when you factor in time and gas to drive to the Big store, i feel satisfied for what i pay and what i get. I am glad this store is in my town. It is convenient, parking is easy and as i mentioned before the staff...
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