Took my phone here to replace a cracked screen. I ended up having to pay in advance because they didn't have stock and had to order the part.
When I picked up my phone, they had repaired the screen but broken the fingerprint and proximity sensors in the process. They were apologetic and said all the right things so I expected they'd take care of it. They took my name and number down and said they'd call when the parts arrived. I never got any calls from them even after calling for status a handful of times.
I stopped into the store numerous times and either the person that broke the phone wasn't in or I got the same song and dance. They'd take my name and number down on post-it notes and tell me they'd call when the parts arrived but they never called.
I was surprised to see so many positive reviews for this place when I had such an awful experience. They did a poor job repairing my phone and wouldn't step up and resolve the issues they caused. I would recommend you stay away from the Bohemia location and go to any number of other places to get your phone repaired. They might as well have stolen money right...
Read morewould give negative stars if i could. dont go here unless you want to be overcharged for a botched job that will only make your issues worse. i went here for a simple screen repair (i cracked my iphone 11 screen) and the woman at the counter said she could fix it right there. she said she’d give me a good deal on a premium apple screen, in total the repair came out to around $200. i shouldve known immediately that something was wrong since i got a notification on my phone saying a non-authentic apple part was installed, the screen wasnt responsive to my touch, the screen was clicking when touched due to improper installation, and the screen would go black and not turn unless i banged on it. went to another repair store and they told me the screen installation was done completely wrong. screws were missing, the censor was severed, among many other issues. DO NOT GO HERE. im paying less to repair the damages they caused than what they charged me to botch the phone in the first place. im not one to leave negative reviews but be warned about this place. save your time and money and go to tech...
Read moreMy wife had her screen fixed here back in March after accidentally dropping it. Yesterday the bottom of the screen started to raise just enough that it caused the screen not to work properly, We took it back to the place she got it done and they said it needed to be replaced the connector was broken. Earlier that morning she was using it without any issues. I thought the shop had a 180 day warranty that is why we went back. Why would it just start lifting after 3 months? The guy behind the counter ran through the prices to replace screen again $175 to $400. Why should I have to pay again the screen was not cracked? We left and went to our cell phone provider who also agreed this place never set that screen correctly. We ended up getting a new phone at Verizon they really helped us out because we were not due for an upgrade, but it goes to show you go to the Apple store and get it repaired for the extra money or pay for the device...
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