Irish Crossroads Ltd — Local services in Town of Islip

BUYER BEWARE! My husband was sold a "Diamond and Emerald" Claddagh Ring for $1,000. I knew immediately that the ring wasn't worth much when he gave it to me so when the credit card bill arrived and I saw he paid $1,000 I immediately took the ring to three different Jewelers who all regretfully told me that we were "taken". The ring appraised for less than $200 by all three Jewelers. I took the ring back to Irish Crossings and asked for a refund and was promptly told that I could get store credit but there are NO REFUNDS. I explained that I had the ring appraised by the three Jewelers who said the ring was worth less than $200 and she said that I could bring those "written" appraisals in to her and she will discuss this with the Manufacturer. In other words, I could go and pay another $50-$75 for each written appraisal but she wouldn't even guarantee that she'd refund the return. I called the Dept. of Consumer Affairs and they said that Buyers must Beware especially this time of year. I'm so disgusted! I'm returning the CHEAP ring and I will take the store credit reluctantly and will spend it on OVERPRICED JUNK in her store because I have no other choice. BAD BUSINESS! She is greedy and doesn't care if she has a happy customer or not! If she had taken the return I would have written a glowing recommendation...

I have been in the store several times and my experience was nothing but great with friendly and very helpful staff. I am going to return because I had seen things in a catalog that I would like to buy and wanted to see if they carry it in the store. I rather give them my business. Regarding to the one review, mask wearing, at that time it didn't matter if a person was vaccinated or not, mask wearing was a requirement by the CDC to enter any store. The stores needed to comply by the CDC covid-19 policy. Yes, it was an inconvenience. Yes, many of us hated it, but you want or need to go shopping you needed to wear a mask, CDC policy for the state of New York. It wasn't just at this store it was everywhere, stores, banks, a person's job and etc. Any place that was enclosed and had people. It was a very difficult time for us all, very difficult. Therefore the store should not be held responsible for following the CDC policy, they had to. I am...

I went in ready to purchase a $127 cross and a $300 decanter set for my husband. There was no one in the store and I was told I had to wear a mask even though I was vaccinated. I offered to show my card but the girl said I had to leave if I did not have a mask on. These owners should not be allowed to make these outrageous rules when it is not illegal to not wear a mask. I have lived in Sayville for years and I was almost shocked that I couldn’t help but feel discriminated against in my own town. They lost $500 of business because of their politically charged restrictions. I ended up finding both the same exact items online for cheaper. So much supporting that small business! They will never survive with their...