Toy Bros Entertainment — Local services in Town of Lancaster

I rarely write negative reviews, but this time I really have to. We hired Toy Brothers entertainment to DJ our reception and run a photo booth for our wedding in October. Let me say that the photo booth, run by Briana, was fantastic. The rest of this review is in no way is a reflection on the service and professionalism show by Briana. She was wonderful! Now, the DJ portion...we spent a long time putting together our "play-list" and each selection was very important to us. I expressed this to Jeff and also wanted to set-up a time to talk about the kind of music we wanted. Several emails went unanswered and long story short, we never had that talk. We were referred and also read the reviews (the negative ones that now I read and think "yep...this was us too"). After submitting the forms, I assumed all would be well and decided that the DJ would be able to ascertain our style. It was fairly simple direction, in addition to specifically listed songs, the direction included to: play as much MJ as you want; heavy on the Motown, no modern country, etc. etc. This brings us to our wedding reception when, as we arrived and our guests were enjoying cocktail hour, I was pulled aside and told that the DJ was not yet there (45 min before the start of the reception). After enlisting my brother to call and find out what was going on, he returned, many calls later, and said he was told that the DJ was “on his way.” Then I was told 20 min before (still no DJ) that we had some options -as my guests were walking into the ballroom- we could get the ipod out of the limo and hook it up to the system at the reception and do our own music or we could wait for the thousand dollar DJ to show up. Only 10 min before the bridal party was to be announced, did our little friend walk in the door stating that he was pulled over twice and that's why he was so late. Fine...whatever, deep breath, everything would be totally fine, right? He has our list; he has arrived; he'll be fine. Water under the bridge. Do I need to tell you about how the only songs that he had ready to go were our introduction song and first dance. Thank God. The rest, oh the rest of the songs we carefully selected all had to be specially requested (at least 4 of them he did not have) so that we could hear them. For example…he did not have Prince, not random Prince, but ‘Let’s Get Crazy’, Prince. The 'style' was not understood at all ...what about "heavy on the MJ and Motown” would lead one to believe that with the dance floor packed and everyone ready to party following the first dance, to play Lynyrd Skynyrd? Hello clear dance floor! And so it went for the rest of the night… personal requests (from the prearranged lists) to the DJ = party time; next song of DJ’s choice= clear the floor. I could go on…and on…and on. Thankfully, none of our guests noticed, except for the insanely loud screaming announcing our wedding party. It was so loud that one of our guests downloaded an app to register decibels, and it was astonishing. My now husband, my brother and I, however spent the night directing the DJ, suggesting songs that would make people want to dance and all around trying not to let it ruin what was a great evening. We are not rich. There was a lot of money spent on this service from Toy Bros and I can say without hesitation that we were utterly disappointed. Think twice. HOWEVER, again, the photo booth with Brianna at the helm, was awesome. Brianna was on-time (early, in fact), fun, flexible, organized and all our guests complimented us on...

From start to finish, Toy Bros Entertainment was PHENOMENAL! We hired them as our DJ for our wedding on 10/29. They are extremely quick with responses via email or text. I was in frequent communication with Jeff and Gregg via email and they were very helpful with any questions or special requests we had! Prices are very fair, they are personable and made this process super easy for us. On wedding night, or DJ was Jeremiah. He was OUTSTANDING! A few days before the wedding he called us to go over wedding day timeline. We knew we were going to love him! He did everything perfectly from the start of the ceremony up until the final song of the night played. One major highlight of the night was when he played the Bills Shout song! Definitely a crowd favorite! GO BILLS!!! Also toward the end of the night Jeremiah pulled me aside to go over the last few songs to be played. He showed me a list of popular night ending songs. One of the ones I chose was Bohemian Rhapsody by Queen. It ended up being a huge hit as the remaining guests joined together with us in a circle on the dance floor and we belted it out at the top of our lungs and held on to each other. The whole thing was was caught on video and became a special moment for us all! It was totally unplanned and so much fun!!! We also used their Social Booth for photos and that was a HUGE hit!!! We have over 300 photos of our guests having a blast using fun filters and boomerangs! Definitely worth it over the traditional Photo Booth in our opinion. All our guests LOVED it. Overall, our guests are still raving about our wedding! We heard from so many people that it was the best wedding they’d ever been to. Toy Bros helped make that happen! Thank you so much for running the night so smoothly and for giving us and our guests the time of our lives! HIGHLY recommend hiring Toy Bros to anyone...

Being a former member myself, of the Buffalo Bridal Association, and being familiar with the many options we had to pick from for our wedding - the choice was clear when we looked to find a DJ to emcee our wedding. Toy Bro’s Entertainment upholds the strong values of the Buffalo Bridal Association (which was very important to me) and provides over the top customer service to the couples and families’ making such important decisions about the entertainment for what is to be one of the most important days in their lives.

We had such an incredible time at our wedding! Our DJ, Johnny, was so helpful and took special time to ensure that our attendants’ names were properly pronounced when announced and that we were very comfortable with the flow of events during our wedding. I loved that during a “dance off” Johnny made sure to point out the memorable dance moves of our guests and encouraged others to participate.

Toy Bro’s Entertainment and Owner – Jeff Toy – not only returned all of our phone calls promptly, but met with us to understand the type of event we were hoping to achieve and made excellent song suggestions for our wedding ceremony. We couldn't be more pleased with the service we received! Our guests keep telling us how much fun they had and how they didn't expect to spend the whole night dancing... a few of our close friends told us that they kept saying "one more song and then we will leave" and the next thing they knew the reception was over and the lights were being turned off... Thank you so much for helping us and playing such an integral role in making our wedding perfect. WE HAD SO MUCH FUN!!!...