Target — Local services in Town of Lansing

I usually have no complaints about Target, but the Target in Ithaca is always frustrating to go to. Tonight, I had to self-checkout because there was only 1 open regular checkout, and someone had a mound of stuff that would have taken forever to wait to be done. I used the self-checkout and was waiting for about 5 minutes before a worker breezed by me without acknowledging me and helped another customer. I then asked them to remove the security tag on my earrings and she asked to see my receipt. I showed it to her, and she removed the security tag. I drove home 20 minutes to find out there was also security tags on my leggings and a top that I didn’t see - this wouldn’t have happened if I was able to go to my normal checkout stations with a clerk. I had to drive 20 minutes back to the store and a there was no one at the customer service desk to tell them this. I gave the clothes to a worker who then dropped them on the floor, stepped on them and left a shoe print, didn’t say sorry for dropping them or for forgetting the security tags, and just handed them back to me after taking off the security tags. I wanted to ask him to switch the clothes with clean ones since he just dropped and stepped on them, but he was already walking away to another customer before I could even ask. 1 hour of my time wasted driving for this easily preventable mistake with more aware and considerate workers.

This is not the first time I have had unpleasant and rude experiences with the young workers there (mostly college students). I think this Target needs to re-evaluate it’s hiring process here and try to get people who remotely care about the job or...

Warning: Be sure to follow all steps if you want to get Circle discounts on your purchases! Target's Circle program is designed to make people think they're getting a deal, and then to make it as difficult as possible for them to actually get that deal. For example, Target currently has a 20% discount on all coffee pods.

If you check out and enter your circle account number/phone number, you will not get the discount.

If you scan the bar code on the sign by the coffee that advertises the 20% discount, go to the target app, and accept the discount, then go to checkout, and enter your circle account number, you will not get the discount.

To get the discount, you have to:

scan the bar code on the sign advertising the discount by the items you're trying purchase go to the target app and accept the discount go to checkout and scan your items enter your Circle number then go to the target app, pull up each of the discounts you've requested, and scan the bar code on your phone using the checkout scanner.

That one had to do all this to get the discount was far from obvious to me... And the posted signage doesn't explain it. You're somehow supposed to know - by having read in detail about how the Circle discounts work.

There needs to be signage - preferably at checkouts - that explains in detail how this works.

A side note: The price of the coffee pods I bought was 24.99 this summer, and is now 29.99. The difference is about the same as that 20% discount that I worked so...

I came to Target to purchase something that I had seen online. According to the Target site, it was available. I was particularly happy to see that the site even provided the aisle #. Unfortunately, when I got there I discovered that it was out of stock. I was very frustrated as I had driven out of my way, with an injured knee, only to find out the information on your site was incorrect. The most frustrating part is that this was the second time in a few months that this had happened. An associate (I'm sorry I didn't get his name) went to the customer service desk on my behalf and then came back to tell me that they would be willing to order the item and have it shipped to my home for free. He was extremely helpful! When I went to the customer service desk Ryan assisted me. He was fantastic!! He already knew my story, helped me to order it, assisted me with my Target app and took care of the rest of my orders. He was alone at the desk and there were other customers waiting and he took care of all of us in a friendly, professional manner. I am thrilled that Target empowers their employees; allowing them to take care of its customers. Ryan was fantastic! Because of him and the initial associate that assisted me, I will continue to be a loyal...