I had an amazing experience at Kay Jewelers thanks to Justin! From the moment I walked in, he was welcoming, knowledgeable, and genuinely attentive. Justin took the time to understand what I was looking for and guided me through the entire process with patience and professionalism. He has a great eye for style and detail, and he helped me find the perfect piece without ever being pushy. It’s clear that he truly cares about his customers and takes pride in what he does. If you’re shopping for jewelry and want someone who is honest, helpful, and personable—ask for Justin. He made the experience stress-free and enjoyable. Highly...
Read moreLove this place best customer service and great products. This is the absolute best place to shop for jewelry and they will take care of you and any questions you might have. Nice friendly staff I give them a 10 out 10 have shopped here for 25+ years they have never let me down. Recommended over any other jewelry place near or far lexis helped me in the Ithaca store apologize if I spelled name wrong but helped me resize my ring very friendly and professional Ithaca Kay's is way better then Syracuse staff is friendlier and really just goes out the way to make sure the customer is satisfied with...
Read moreI had the best experience with the Ithaca Kay’s jewelry store. I took my daughter’s ring in to get sized again. First time we took it to the Syracuse store. The Syracuse store was not friendly, did not connect us when the ring was done. The employees were extremely helpful, very nice, real patient and very caring. When I walked in I was greeted right away and the gentleman was more than happy to help me. If you need any jewelry or something repair or sized the Ithaca Key’s store is where you need to go. They deserve to be a 5 ⭐️ ⭐️⭐️⭐️⭐️ store. Great experience looking forward to...
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