NAPA Auto Parts — Local services in Town of Lysander

Store is nice. Counter help is OK. Some are excellent (James). Unfortunately the stuff being sold today is often made in China. I was looking for a wheel bearing race (LM67010). They had one in stock which was great. SKS which is usually made in USA. Surprisingly the race was marked made in China. I went to nearby Autozone. They had one in stock, their 'Valucraft' line. The bearing was marked 'National' and "made in USA". It cost $4.99 which was about 1$ less than NAPA. Another gripe. I bought 3 NAPA batteries in B'ville this year (2021). All were Legend 7524 . List price $159.99 each. A pal's business account # took $14 off the third one (about $145). I needed 2 more and went on-line. Found some wild price swings. $99.99 in Brooklyn, $175 in Watertown... $104 near Rochester (with another place at $154 just 10 miles away). I went 60 miles to Hammondsport because there is a nice museum nearby. Got 20% off with a AAA discount. So paid about 84$ each and w/o using the business account. Pricing games and import bearing races don't inspire confidence. I am finding it hard to be a loyal...

I walked in and waited 10 minutes for someone to say a word to me had at least 4 guys who were working there walk past me and not ask me a thing while i was standing at the service counter. I literally had to ask a worker who was sitting on their phone with their back turned if he could help me so he could finally get someone that actually knew were they were doing from the back to come up surprise suprise the part i needed that was listed on the sight for 90$ was all of a sudden 580$ and them magically the price dropped to 250$ when I questioned the guy about. All around the most awful experience ive ever had with cashiers and customer service in my life if you hate your job so much just quit instead of making everyone else that comes into your store uncomfortable...

At 5:30 in the morning my drivers side headlight wire had broken off somehow and I did not have working headlights in my truck. Winter storm Fortis was just starting to hit and these guys didn't open until 7am!!! The 1st employee to get to work greeted me in the parking lot and I explained to him what part it was I needed. Not only did he confirm the part to be in stock, he also let me purchase the part I needed 45 minutes before they even opened!!!! I was able to get to work on time and I owe it all to NAPA of Baldwinsville!!!! Thanks for the help this morning!!! Management!! Give this young man a raise!! He is an asset to both your company and this community! Happy New Year! --Black Chevy guy that needed a replacement "H11 Headlamp Socket"...