Audio Breakthroughs — Local services in Town of North Hempstead

We recently completed a large new construction home in the Flower Hill section of Manhasset and used Audio Breakthroughs for our entire audio, video, lighting, surveillance, computer network and outdoor audio systems which they entirely integrated using control4.  I am a pretty experienced audio video client and have some experience with the "high end audio" industry, so frankly I was expecting to dread the experience of doing an entire house with a either i)  a snobby company with a flashy showroom and overpriced exotic equipment and installation/support costs or ii) an independent expert used by architects that had with limited access to product, steers towards highest margin stuff, depends on you for a good part of their annual income and can't be found after installation is done.

Audio Breakthroughs had none of these issues and really surprised me to the upside in nearly all respects - which made working with them (for two years now) a pleasurable, even fun, experience.  Most notably they are an honest, family owned business with a personal support team. Bruce is long time owner with his son Spenser.  I had Jeff do network and systems integration with Sean doing a lot of the installation work. The team knows all the products and doesn't try to sell you exotic stuff if there is almost as good, more mainstream, but still high end, alternative.  At the start of our project, I was auditioning and pricing up everything but by the end I just trusted them to "get me a landscape system" knowing it would be the best one in the reasonable high end space and it was both better sounding and cheaper than I thought.

Audio Breakthroughs doesn't waste money on a big fancy showroom, but don't let that fool you they have everything you need and more.  Most of the equipment I bought from them is never even displayed in the showroom. You will be happier will their lower bills, extensive product range, and service focus more than you would be with a huge whole house demonstration studio.  For example, their bid for our whole house Lutron system was 30% less than our electricians and they always passed on the pretty substantial discounts they often got from manufacturers.  On more mainstream stuff like LG OLED TVs  and the like you'll get the same price as you would get in the big box stores but with much better support.  Installation costs, when not included with the proposal bundle or product, were also very reasonable given the time they spent.  Yes, Bruce will sometimes try to talk you into moving up from your budget (like a Sony 4K projector), but they were good recommendations for me.

As with all advanced networked A/V systems they are going to be a lot of set up issues so support is crucial and Audio Breakthroughs has been great on responding and doesn't nickel and dime you on inevitable changes from the base contract, usually giving me credit for things that we later upgraded.  And if they are occasionally slow on responding, they have a local shop so you can always stop in on to find them unlike independent av consultants.  Or just go there and hang out and have them demo a couple of the latest releases and shoot the breeze about all things A/V.

Overall, the product and service you get from Audio Breakthroughs is miles ahead of anyone else you will find on the high end/custom installation spectrum and I highly recommend them. They're really quite unique in...

This unsolicited review is long overdue! My wife and I recently had the pleasure of working with Spencer Clark and his incredible team at Audio Breakthroughs for our custom house build project, and we couldn't be more pleased with the end results. From the initial consultation to the final touches (over 2.5 years), their expertise and dedication to excellence truly set them apart as they are one of the only few trades on our project I would ever recommend.

The level of sophistication and innovation brought to our home automation system is nothing short of remarkable. Spencer and his team of programmers seamlessly integrated surveillance cameras, Lutron lighting control, custom automated shades, integrated heating and cooling thermostats and sensors, TVs, audio/music zones, and even a custom theater— tied together with a Control4 system, and all with a precision and attention to detail that exceeded our expectations. This involved everything from on site meetings and running wires when the project had no walls to multiple walk throughs after me moved in to get all of the programming just right.

What truly distinguishes Spencer and his team is their commitment to going above and beyond. Despite the inherent challenges of coordinating with professionals from various other trades (most of whom were not cooperative), Spencer navigated the complexities with grace and professionalism. His team's ability to collaborate and communicate effectively ensured that our project ran smoothly on their end, even during unforeseen hurdles.

Post-project support is where Spencer and Audio Breakthroughs truly shine. They have been with us through thick and thin, standing by their work long after the project was completed. Their dedication to customer satisfaction is unparalleled, and it's evident that client relationships are a top priority.

In an industry where expertise, reliability, and customer service can make all the difference, Spencer Clark and his team at Audio Breakthroughs are an absolute standout. We wholeheartedly recommend them for anyone seeking a seamless, cutting-edge home automation experience and would welcome discussion for first hand feedback from those who are on the fence and need a testimonial. Thank you, Spencer, for turning our vision into a reality and for your unwavering commitment...

Audio Breakthroughs did an amazing job in designing and then installing my stereo/home theater system. The components and speakers used were really fantastic and were sold at great prices. This is not a bottom end audio place. For that go to Best Buy. This is a high-end audiophile place. That's their sweet spot and that's where they really excel.

At the end of all of it I had a complete home theater system with tower speakers, center channel speaker, satellite speakers, giant subwoofer, receiver, integrated amp, bluesound node Roku and new OLED TV. We put the components in a beautiful BDI cabinet with integrated TV stand which they sold. All of it controlled by a Control4 unit which works great and controls everything -- and I can use either my iPhone or the included remote control to work everything.

I'd recommend them without hesitation. When you call ask for Bruce, the owner. He knows his audio stuff chapter and verse and will point you to the best in class components. Not necessarily the most expensive components. The best components for the money.

There is stuff in his store he could've sold me which cost five times as much as the stuff I bought but the stuff I bought and that he recommended was just fantastic. Largely consisted of GoldenEar speakers which are mind blowing and not expensive for what they are--which is top end audiophile speakers.

They also set up my zone two in the bedroom highlighted by some excellent Thiel Audio speakers which I already had driven by the same nine channel amplifier that sits in my living room.

The installation was as good as the sales experience. A crack team of three installation professionals who have experience installing all sorts of systems from regular ones like mine to multi hundred thousand dollar systems came and transformed my apartment living into an audiophile heaven. Their work was clean, they were courteous and professional and the...