I cannot say enough INCREDIBLE things about Milena Bonilla PA-C, Ingrid, and the rest of their team! My 4 year old has been under the care of a pediatric dermatologist since he was 3 months old, but we have never been able to get his eczema fully under control. Having been a patient of Milena's for years, I was beyond thrilled to hear that she treats pediatrics as well as adults and we gladly made the switch. After hearing out each and every treatment that we have tried and failed for years, she came up with a game plan for my son and talked me through what it would look like every step of the way. Not knowing if my insurance would approve said treatment, I held my breath--that is until I received a call from Ingrid 30 minutes after she began the PA to tell me that the medication was approved!! Talk about INCREDIBLE! We had two follow up treatments in office and Milena and her team treated my son as if he was their own, making sure to keep him calm and pain free when it came time to administer the injection. I left feeling completely empowered as the parent and ready to take over administration of the medication at home from here out! Thank you, Thank You, THANK YOU Milena,...
Ā Ā Ā Read moreI live in MI but was going to be in town and scheduled a Diamond Glow Facial! This office is clean and the set up and decor is aesthetically pleasing to the eye, loooooved their LI sign where you can take a pic! Sadly, I was chatting away and forgot to take one! The check-in process was smooth and I was treated by Jessica in a timely manner. A true spa experience, the atmosphere was tranquil and Jessicaās technique was one I had never experienced. I cannot wait to go back! Iāve had a hydrafacial and microdermabrasion, the Diamond Glow facial combines both. Anyone can use that machine but the actual experience will vary. In my personal experience, every aesthetician has their own way of doing things and I LOVED how well Jessica took care of me and my skin. i 100% recommend this dermatology practice. The office manager, Ingrid, helped me sign up for their rewards program, which was unexpected but a bonus and blessing! ;) Everyone was truly kind and you can just tell from the spa side that the medical side runs pretty smooth as well. If youāre looking for a Derm office in Long Island,...
Ā Ā Ā Read moreDr. Huang (head of practice) is amazing. I have never waited more than 3 minutes for an appointment and the doctor comes into the room in less than that amount of time. I am usually in and out in about 20 minutes which is unheard of for derm offices around the area. She is kind, caring, and genuinely listens to your concerns and history.
As a healthcare worker myself, I am well aware how important it is in the age of COVID for front-facing staff to be properly donned in PPE even for just peace of mind for the patients. The reason for my low rating is because the receptionist wasn't wearing a mask. I personally felt uncomfortable and frankly a little bothered that all the Asian employees, medical assistants, doctors and staff were wearing a mask but the caucasian receptionist did not feel the need to wear a mask. She didn't even try to cover her mouth and leave her nose out. She just...wasn't wearing anything. It was unprofessional and I felt a little gross taking my insurance card back after she coughed into her elbow...
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