Budget Appliances & HVAC — Local services in Town of North Hempstead

Be wary of reviewers with no history of reviewing and only have 1 review!!

I came into this store hoping to find a dishwasher as the one in my rental gave out. I was met by Sabrina who showed me a dishwasher that is “over $1000” that she’s selling for $299 due to a MAJOR defect on the top panel. I agreed to purchase it in the condition it was. On the day of delivery, install, and haul out of my old appliance, the workers refused to start working until I paid my remaining balance in full. They waited as I changed my baby’s diaper and then I was finally able to pay and they started. To give them space I didn’t stand on their head while they did the install. Once the workers left to get some items from their truck I went into my kitchen to check out the appliance and I was immediately shocked my this major DENT in the front panel on the dishwasher, mind you it wasn’t there when I purchased the item (see all photos) When I spoke to Sabrina on the phone, she made it seem like she was doing ME a favor Bc this appliance is worth $1000. Mind you it is NOT RETAIL $1000. It is $800. But say it is, those are in new condition. With full warranty. Then she also stated “I pass this unit all the time so the dent didn’t seem like it was something to mention” But the dent wasn’t there when I initially agreed to purchase this item. When I told her to take some money off the sale price because the dent, she absolutely refused and said I can send the unit back after her install guys had been at my home for over and hour. I felt bullied into accepting this defected piece that wasn’t in the condition I agreed to purchase it in. With no help from the store either.

Poor customer service.

In response to “owner” :

The appliance I bought was already brought into my home and ready for instal when the workers demanded I pay. Which I was going to if they just gave me a few minutes to finish changing a babies diaper. And also. Most companies I’ve dealt with install, check if the appliance is working and then get payment!

Also that dent was NOT there when I agreed to purchase the item as you can see in the pictures from when I took photos inside your store. Verses when it was installed in my home.

Work on your...

I recently had the pleasure of working with Sabrina at Budget Appliance, and I am absolutely thrilled with the service she provided. From the moment I walked into the store, it was evident that Sabrina is not just a salesperson, but a true expert in her field.

Sabrina's knowledge about appliances is truly impressive. She took the time to listen to my needs and preferences, and then proceeded to guide me through the various options available. Her understanding of the products, their features, and their benefits was remarkable. She was able to answer all of my questions with ease, helping me make an informed decision about which appliances would best suit my requirements.

What sets Sabrina apart is her genuine dedication to customer satisfaction. She wasn't focused on making a quick sale; instead, she was focused on finding the perfect appliances for me, even if it meant recommending more affordable options that still met my needs. Her honesty and transparency were truly refreshing and made me feel confident in my choices.

Throughout the entire process, Sabrina was patient, friendly, and professional. She made what could have been a daunting task an enjoyable experience. Her attention to detail and her willingness to go the extra mile to ensure my satisfaction were truly commendable.

Thanks to Sabrina's expertise and assistance, I am now the proud owner of appliances that I absolutely love. I can't thank her enough for her exceptional service and for making my appliance shopping experience a memorable one. If you're looking for a top-notch salesperson who genuinely cares about your needs, look no further than Sabrina at Budget Appliance. She's a true gem and deserves all the praise for her outstanding...

5-Star Review: Exceptional Experience with Budget Appliances

I recently discovered Budget Appliances in my neighborhood and was impressed by their Facebook ads showcasing top brands like GREE. Their extensive range of laundry, dryers, refrigerators, air conditioners and heat splitters caught my attention.

Outstanding Purchase Experience

I bought the GREE 36,000 BTU AC and Heat Dual Splitter at an unbeatable price. Budget Appliances' support team efficiently installed it at my business.

Key Highlights

Competitive Pricing: Unmatched prices on premium products. Exceptional Service: Support team ensured seamless installation. Personalized Support: Store Manager Mrs. Sabrina demonstrated honesty, care and dedication from start to finish.

Why Choose Budget Appliances?

Local Convenience: Neighborhood location for easy access. Trustworthy Staff: Mrs. Sabrina's exceptional customer service. Quality Products: Reliable brands like GREE.

Overall Satisfaction

I'm thoroughly satisfied with my purchase and impressed by Budget Appliances' commitment to customer satisfaction. I eagerly recommend them to friends, family and fellow business owners.

Rating Breakdown

Product Quality: 5/5 Pricing: 5/5 Customer Service: 5/5 Overall...