Equinox Great Neck — Local services in Town of North Hempstead

Been coming 5 days/week for last 6 months. The whole place is kept very neat and is constantly being cleaned and restocked by friendly and hard working cleaning personnel. I find the locker room in particular very well looked after, clean and pleasant. Also very friendly and welcoming staff at the front desk. There are many good things to say about this location: it has all the machines you need and they are high quality; having access to an indoor pool near NYC is huge. Cant speak to the crowdedness because I usually come right around when they open and then the space is quite empty. The only thing I wish was different was that the upstairs therapy areas were repurposed into more ‘public’ floor space for stretching and mobility work: there are only 5 spots for stretching for the whole club downstairs as the main studio and yoga studio are very well booked with classes especially in the morning. But still, I love coming here every morning and this location gives you a positive, luxurious environment for your personal exercise and fitness. Big shout out to everyone...

All this gym cares about is how they can get more members and more of your money . Quality of classes and access is not even a consideraton and they have addmitted it. They caim "that would be bad business" to turm members down. They do a great job at recruiting members and once they have you here you are not important. Upon conversations that I have approached the managers with possibly limiting thier members since this small gym can not accomodate the members they keep accepting they say they take as many as come whether that can fit them in or not. For the thousands of members that they have they have a floor mat that is big enough to accomodate about 5 people. As far as benches go again for thieir thousand of members they have 4! The classes fill up very quickly as you can imagine since the member volume is so high. And the icing is that they rent space again to outside vendors like physical therpy and pilates for EVEN MORE INCOME. EQUINOX YOU SHOULD...

Equinox Great Neck is in desperate need of a deep clean and a reality check. You walk in expecting eucalyptus, but you’re hit with body odor and disappointment. The locker rooms are filthy—hair everywhere, never truly clean, and far from luxury. Yoga mats smell like feet, the steam room is broken half the time, and even the “clean” towels come with bonus hair.

The only saving grace? The people. Damian, Lindsey, Sam Harris, Sam Gerson, Natasha, Elva, and Diana bring real energy, professionalism, and care to every class. They show up, hold space, and actually make the experience feel worth it—even when the environment doesn’t. John, in membership sales, is consistently welcoming, professional, and full of positive energy. He brings a level of care and presence that reflects what the Equinox experience should feel like.

Equinox GN, step it up. Your team deserves better, and so do...