I am in AWE at the INCREDIBLE result of my engagement ring repair!!!! I inherited my mother’s engagement ring—a precious heirloom to me, and very well-loved. Its 3 rings soldered together and after many years of wear, one of the rings cracked off the other two. I’ve been very afraid to trust someone with repairing it, but J. William Jewelers was recommended to me, and I am so happy I entrusted them with this task! Alex was very helpful in explaining the process of the repair and recommended a few extras to make the ring look brand new again (without ever being pushy or overly persuasive!) He was extremely knowledgable and most importantly, made me feel comfortable to leave my ring with them. The price for a RUSH repair (with materials and labor) was also very fair. I don’t feel like I was overcharged for the task at hand. Additionally, the repair was only a few days, quicker than expected! I will certainly be returning for any future repairs and wholeheartedly recommend J. Williams for any jewelry need you may have. Thank you for taking great care of something that means...
Read moreIt's a small town atmosphere with giant hearts. They let you know they appreciate your business. They go that extra step to make you feel comfortable and want to know what they can do for you. Fresh new impressions are very important when your buying fine jewelry. The Quality of a gem is very important but do is the way it's displayed not in the store but in the person who's going to wear it. Service is so important. It's the only thing a store can not sell. They have to be committed to you. At J.William Jewellers they give outstanding service. They are honest and Mary Ann has so much experience to share with you about what greens you want and how to best present them. That's why I gave J. William Jewellers a give...
Read moremy son went there to get me a small gift for Xmas… he is autistic but does well in most ways… they talked him into spending almost $700… for a necklace. And overdrafts his account. Yes I know with his disabilities I have his account on limited amounts. He told them he wanted to get me a small necklace… the fish charm was over $400 and chain about 150. That isn’t a small gift. I appreciate his intentions…. But unsure they didn’t take advantage of him. Can only return for store credit will see...
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