Ginger Snap Pâtisserie — Local services in Town of Orchard Park

Very disappointing bakery, would never go back. I would've gave it three stars because the cream cheese frosting was actually really good, but everything else was so disappointing I can't give this place more than two stars. The review is based on the following things: mini cheesecake, brownie, carrot cake, White cake, and a cinnamon roll. Both of us said the cheesecake was the worst we ever had, I actually spit my bite out onto the ground. It didn't taste fresh at all, it tasted like it had been sitting in a refrigerator that had other food in it and the cheesecake had absorbed the flavors from whatever else was in the refrigerator with it. Just awful, my friend swallowed his bite but he threw the rest of it away. The white cake was pretty good, soft and moist the frosting wasn't particularly flavorful but more of just a general sweetness, and was thick and creamy.. it was similar to Wegmans white cake except with a more dense frosting. That was probably the best thing we ordered, it was fresh and soft. The brownie was just meh. It also had that taste like it had been sitting in a refrigerator, it didn't taste fresh. The carrot cake was fairly good, the cream cheese frosting was great, the actual Cake part was decent, although it was hard and dried out on the outer edges. The cinnamon roll was the worst of all!, aside from the cheesecake, this thing was so stale and dried out and hard I couldn't even believe they sold that to us like that. I tore it apart thinking that it would be softer in the center but it wasn't, it was stale and dried out- the entire thing! So that also got thrown away, although it had a bunch of cream cheese frosting on top that I ate and it was great. Complete waste of money, if you want to experience a top-notch bakery, try the butter block in Buffalo. **response to owner- I wish you well in your business, I will pass on the offer but truly appreciate the generosity! I always give the most honest reviews. I understand taste is subjective but that cinnamon roll being so hard and dried out along with the outer edges of the carrot cake was unacceptable, maybe leaving them uncovered in a refrigerated case is drying them out? perhaps you can make adjustments to improve that in the future. Whoever picked up that cinnamon roll and put it into the box for us should have been able to tell just by picking it up that it was hard and dried out and never let that be sold to a customer like that. And yes the bakery did appear to be very clean and the front room was beautifully decorated with that chandelier! thank you...

Went in to order a custom cake. Owner was friendly and said she was “excited to create” my vision of “99% soccer themed and 1% ballerina” (a family joke). I specifically said I want it to look like a soccer cake with maybe one tiny ballerina or something ballet on one little part. Paid $60 for the 6” cake, left a tip…walked out of there spending $83 and full of excitement and trust that Sara would do an amazing job.

Picked up the cake. This is what I got (see photos). A very flat, plain white cake with one soccer ball and one ballet slipper. I was amazed at the lack of creativity. Then I learned that Sara the owner, that was “excited to create” wasn’t even the one that created the cake. It was done by another employee the day before I was to pick up.

I did reach out and Sara was quick to reply. After a couple email exchanges she summed it up to “vision for the cake was not properly communicated “ and “the cake encompasses the theme”. She then offered me a 20% discount for my next overpriced, under decorated cake.

Perhaps this was just a bad day for decorating. Her gallery shows amazing cakes…unfortunately, the cake I received was anything but amazing.

Apparently, she would rather blame the customer for poor communication instead of back her products with any kind of satisfaction reimbursement. I will not be returning.

Two star rating for simply for pleasantries while ordering, having order ready on time for pick up and for communication. Zero stars for creativity and customer...

“Qu’ils mangent de la brioche,” Let them eat Cake!

This reminds me of the Patisserie’s I visited in France, I swear the baker must have studied there. So good I asked them to do my wedding. I can’t wait to kiss the bride and cut into the 5 tier white cake.

I drive an hour and a half just for the carrot cake. The cream cheese frosting is to die for, and the cake is always fresh and moist. It reminds me of a perfect Easter Sunday. I hear the Hummingbird cake is even better I can’t wait to give it a try.

The best part of waking up isn't Folders anymore, it's their cappuccino. The sweet foam and aroma of fresh ground beans excites the palette before a sip of warm smooth espresso. The coffee cake with its crunchy top and moist inside perfectly complements any brew.

My mother always makes cinnamon rolls for Christmas morning. Sorry mom step aside, this stomach isn’t big enough for the both of you. Wow, so soft inside. These will be the star at our next Sunday brunch. I can’t wait to see the smiles.

Not just sweets! The chicken sandwich is made from generous cuts of roasted breasts, crispy thick cut peppered bacon and homemade pest aioli. Sandwiched between fresh and soft baguette. I can’t wait to try to other lunch items.

Chocolate lovers’ heaven, the brownie is. My sweet tooth hurts so good.

I can’t think of a reality in which this bakery puts out something bad. I will be back...