OP Social Tap and Grille — Restaurant in Town of Orchard Park

On a crisp winter evening in Buffalo, NY, a crowd of eager football fans gathered at Op Social, a renowned local establishment known for its inviting ambiance and exceptional cuisine. The night was set to be filled with excitement and camaraderie, as patrons came together to watch the highly anticipated playoff game between the Buffalo Bills and the Cincinnati Bengals.

Op Social, nestled in a prime location, is celebrated for its eclectic mix of delectable food and an impressive selection of drinks. The interior, a harmonious blend of modern and cozy, was buzzing with the energy of hopeful fans, clad in their team's colors, sharing laughs and predictions for the game.

As the game commenced, the atmosphere was electric. Cheers and groans echoed through the establishment with each play. Patrons enjoyed the array of culinary delights Op Social is famed for – from gourmet burgers to artisanal cocktails, each dish and drink was a testament to the establishment's commitment to quality.

However, as the game progressed, an unforeseen and harrowing event unfolded. Demar Hamlin, a beloved player, suddenly collapsed on the field, suffering from a cardiac condition. In that moment, the boisterous energy of the room shifted palpably. The crowd, once united by the thrill of the game, was now bonded by concern and shock.

The staff at Op Social, faced with this unexpected turn of events, handled the situation with commendable professionalism and empathy. They swiftly adjusted to the game's cancellation, managing to maintain a calm and supportive environment amid the brewing anxiety. Their demeanor helped in keeping the crowd composed, transforming their role from hosts to comforting presences.

The patrons, too, displayed a remarkable sense of respect and solidarity. Conversations shifted from casual game talk to genuine concern for Hamlin's well-being. Strangers found themselves engaging in deeper, more meaningful interactions, sharing personal stories and experiences, finding common ground in this shared moment of human vulnerability.

As the night unfolded, the focus was no longer on the game that was supposed to be the highlight of the evening. Instead, it became about the collective experience of empathy and community. People who entered Op Social as fans left as part of a community that had come together in a moment of crisis.

In this way, a night that was meant to be about football at Op Social became a memorable chapter in the lives of those present. It was a testament to the human spirit's capacity for empathy and unity, a story not just of a game watched, but of a shared human experience that transcended the bounds of a typical...

I didn’t have any set expectations when coming here for the first time. It’s a beautiful place with pleasant enough staff but that’s the best I can say about our entire experience. I order a royal cosmo to drink. Bartender looked like he knew what he was doing. However dispute his efforts it just wasn’t good. Paid $10 for a drink neither me or my date could finish before we left. The menu items sound all good and yummy and we tried to like our food but our meals were nothing more than average ingredients thrown together with no talent or inspiration. My date got the beef on weck w fries. Fries were normal. BOW was actually smaller than what we re used to here in WNY. But priced much higher than what’s reasonable and for what it was. I ordered a shrimp and pasta. I even talked to the witness while ordering expressing my distaste for some of the other ingredients in the dish hoping she had some ideas what else the chef could substitute…but she had none only offering to to keep them off the dish. Which ultimately i opted to trust the chef and take the meal as is. No flavor whatsoever dispute the amount of extras thrown in it. The shrimp was way over cooked. No sauce no flavor. I took a few bites and then started eating my dates fries instead since there was no bread offered prior to our meals. 3 separate times while I was eating said fries the waitress tried taking the plate away. At first I thought it was just out of habit but after telling her a third attempt to take the food away while I’m literally eating off the plate I started to think she was just being pushy bc she wanted to get us out of there so she could leave. My meal was by far the worst shrimp/pasta dish I’ve ever paid for. Which set me back nearly $40 just for that. No salad or soup or bread with the meal. I paid $40 for a few bites of gross food and $10 for a drink I couldn’t even finish. At no point did anyone ask us if we enjoyed anything. So we re out $100 for food and experience that we didn’t enjoy at a place that seems to not really care if you do. Just sucks cuz it seems like it might’ve been a nice place...

I’ve been here many times but will no longer support a restaurant with terrible customer service. I ordered the pot roast, when I received it I noticed it was extremely fatty, at least 70% of my roast was a Gelatin fat which I set aside & ate part of my mashed potatoes & carrots waiting for my sever to return. She did return after everyone was done eating. I mentioned that there was an issue with my meal which she notice right away it was all fat and said she would remove from the bill. I work in the industry so I understand things happen no big deal. The server took my plate & later returned to say that the best she could do was 25% off my meal per her manager & if I wasn’t happy she said I could ask the manager to come out. Honestly it made me feel weird that one in an upscale restaurant they didn’t handle it properly, like I was trying to pull a fast one so I just agreed. My server could tell my frustration and went back to talk her manger again which she came out with the same response. I wasn’t offered a replacement meal, another option, I never even seen my food again. Honestly at $35 a plate only offering my 25% off that dish when I didn’t even eat it is crazy and the fact the manager didn’t even come out to handle the situation and hid behind the kitchen. All the other food at the table was fine. I didn’t argue but I will not be returning as I walked out paying a $150 tab plus tip, leaving hungry & the feeling of...