This is a family-owned business and they truly make you feel like you are an actual person when going there.
With that being said ,please allocate more time as with COVID there is a limited number amount of people allowed in the building
Warning :the owner is incredibly kind.
Here's a perfect example.
While I was waiting outside to go in their store, there was a young boy waiting outside with a flat tire on his bike. He had to be about 11 years old.
She took in the bike and explained to him what you would do in the event that this were to happen again, how to fix it, how to properly inflate, what to avoid etc..
The boy was fairly nervous and told her that he only had x amount of dollars on him, will that be a enough.
She then explained to him about how to negotiate and told him that you never tell people how much money you have. She also explained that in the event that you didn't have enough I would let you pay in the future. But she literally spent three minutes to teach the kid about negotiating. This had nothing to do with bikes.
To give you a further example of the compassion of this owner, here's another story.( It's all happened while I was there in about 45 minutes)
There was an older man with his wife who happened to come into the store to pick up his bike, who didn't know he was bleeding and she stopped whatever she was doing to get him a Band-Aid.
It's the little things.
If I was raising a family I would consider Bethpage so I could be around people such as her and this business, because I would want to be around good people like her.
For the record, I bought a bike helmet , some shirts and will be back for more.
Customer service goes a long way! and if it means paying a few more dollars then it would be on Amazon, I'm all for it if it helps continue to keep people like her around in the community.
I...
Read moreI went into this store knowing nothing, except wanting to just buy a bike. Linda was immediately friendly and knowledgeable. She took her time to show me the showroom and didn't attempt to sell me the most expensive bike - but, rather, the one that was appropriate for me and my intended usage. They fitted me for the bike making sure everything was perfect. They told me about some wonderful trails near home (which I had no clue were so close by). A few months later I got injured at home (completely unrelated to my bike) and was no longer able to ride more than 15 minutes at a time. So, I had to put my bike up for sale. I contacted Linda on how I should approach this and she suggested Craigslist and said I could use the shop as a meeting place (that way it wasn't at my own house). I met a perspective buyer at the shop and we brought the bike inside and Linda explained how the bike wasn't the appropriate size for the gentleman - and I respected that because to these wonderful people it's not about making the sale, it's about your enjoyment. I wasn't insulted that I didn't make the sale, just the opposite, I had tremendous respect for her. She even offered to house my bike at the shop in case someone walked in and noticed it and wanted to buy it. She didn't take any commission. She, and the rest of the team, just wanted to be helpful. My experience at Bike Junkie has been nothing short of stellar and if I could ride I would buy all my future bikes from here. Thank you so...
Read moreO.K after my horrible a experience bringing my mountain bike in for a tune up at Brands bike store in Wantagh ( the man walking in behind me who is is either the owner or a main salesperson) commented "oh, that looks looks like a dept. store bike. We have more expensive shocks than what that bike would have cost you "hahaha" " and that's verbatim!!!! No joke. first time there and it seemed like he was trying to show off to the dude buying behind him. what a snob and who even asked his opinion. and by the way i was with my 17yr. daughter who caught his insult right away. And honestly, it was bought at a bike shop yrs. ago for 800.00. Obviously, he knew nothing. So, recently i discovered Bike Junkie. Let me say that again, BIKE JUNKIE IN OLD BETHPAGE NY. Holy cow!!. To find a mom and pop operation that actually care about and are respectful, will listen to you like a person is not easy to find. I've been back nose several times for different scenarios and will always highly recommend them. They've done right by me in price quality and...
Read more