AutoZone Auto Parts — Local services in Town of Ramapo

Friendly and knowledgeable customer service. I'm not a big fan of auto zone, because the customer service always seems to be lacking but, this AutoZone is a diamond in the rough. I called to find out if an item was available and the person took the time to look for my item and put my item on hold for me. I was greeted with a friendly smile as soon as I came in and they had my order right behind the counter for me. I was pleasantly surprised since I was used to associates giving me attitude over the phone and not taking the time to even look for my items at the other autozones in nanuet and Spring valley. So it was a nice surprise to actually get courteous customer service from this AutoZone that actually treated me like a person instead...

Yesterday I came by the store to pick up engine oil for my car. I am a younger disabled veteran and was having a health flare up that makes it hard for me to stand up and walk around. Slightly embarrassed to ask for help, I called the store from the parking lot to see if someone could bring the product out to me while I rested in the car. Ryan was immediately on top of it and put me at ease. He took great care of me and made me feel like I wasn’t being a burden. It is great to know this store is willing to make accommodations for those with disabilities. I appreciate Ryan for going above and beyond to support me when I could not do...

I had the best experience with Ali, store manager in this Autozone store. I went in after work at around 7:30pm without a lot of expectation because it is getting late. My car battery was dying on me and I needed a new battery. Initially, another junior staff was taking care of me, however, that staff did not give me the right battery. Then Ali stepped in and found me a right battery that not only the size is correct, but also allow me to get through the winter without a problem. He made sure my veteran discount was applied correctly. He installed the battery for me even though it is getting dark outside. He deserves a 5...