I recently purchased a couch here, and I couldnât be more pleased with my decision! From the moment I walked in, the staff was welcoming. Moshe and Leah were especially knowledgeable and incredibly helpful in guiding me to the perfect piece for my home.
The quality of the couch is outstanding â itâs comfortable, sturdy, and well-built. It feels like a great value for the price I paid. The selection at the store was impressive, and I was able to find exactly what I was looking for.
The delivery process was smooth and on time, and the team was friendly and professional. Overall, I had a fantastic experience and would highly recommend this store to anyone looking for quality furniture and excellent...
   Read moreHorrible customer service or non at all to say the least! There's no one to talk to.its all about the money once the money is in their pocket its over.we spend a lot of money there & we're sorry we stepped in that store, never again. Be careful. Btw i answered all your phone calls & your emails We bought chairs for over 15000.00 & you're saying the Torah! If chairs came defective you return it,that's it! Who needs your phone calls? you call that customer service,really now? From the beginning you didn't answer or return our calls when the chairs didnt arrive on time! you had a problem with shipping so you pick up the phone & say so,you don't just turn your back like that. It's time...
   Read moreOur experience at Furniture Village has been 5 stars all the way. Their customer service is outstanding. Mr. Gelbman and Mr. Braun both worked with us for a long time on different visits, patiently assisting, measuring and advising. Mr. Braun was inventive and suggested getting our DR table top and base from different companies and he successfully expedited a leather sample that we needed quickly. Everyone in the store is courteous and professional and the products seem to be high quality and well priced. I look forward to getting our furniture and completing our purchase experience in the same...
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