Walgreens — Local services in Town of Ramapo

I’m working away from home. Had my doctor send my much needed prescription to this Walgreens. I received a text saying they’d “ start working on it soon.” 11 days later, no updates and despite me calling almost every day, no prescription. This pharmacy could not be less interested in my well-being. Had they told me 11 days ago they could not fill my prescription, instead of telling me they’re working on it, I could’ve simply gone somewhere else. I’ve never had an experience like this before. I know pharmacies get busy, unlike every other business in the world, and I waited patiently. Not only did they not bother to call their supplier, they could not be bothered to notify me of the status of my prescription. The few times I actually was in this Walgreens, the customer service was exactly on par with the other 1 star reviews I see here. The DMV back home is an infinitely more pleasant experience than dealing with these people. At least you know where you stand with the DMV. I would not buy toilet paper from this Walgreens. They can keep their bad attitudes and complete lack of interest in serving their community. I’m...

This Suffern NY, Store location 4029 is very unprofessional! Horrible, nasty attitude. I've had numerous encounters with staff, that never provided the service mentioned which is hopefully on a pre-recorded line. My elderly mom prescription has been filled/ canceled several times on hold for pick-up/ delivery. l've been getting a run around from staff, all making empty promises and not providing the service requested for weeks. What took the cake was when I asked an employee on the phone; "isn't it your job to help me" she replied; "I can't help you, and I hate this job anyway" and hung up. This incident happened Thurs, Oct 13, 2023, at about 550PM. Not the type of staff you want hired and servicing customers handling medication, real scary to have individuals employed in a position of such high regards. Something has to be done, and I have reported to corporate as well. Let’s see how far that...

Ordered a prescription to this Walgreens. Called them to make sure it would be ready and the pharmacist said it’s ready to come pick up. So, I drove to go pick it up and they told me when I got there that they never received the prescription. Despite being annoyed, I called my doctor to have it prescribed again. A couple of days later, I called at 5:45 pm to make sure they had it. They said yes and it will be ready in 3 hours. I can’t imagine why it would take 3 hours, but they told me it would be ready at 8:30. So I drove there again at 8:30 and they told me that my prescription was out of stock. I’ve never heard of a pharmacy...