I bought an expensive white skirt in the Monsey store. They didn't have my daughter's size, so they brought it in from another location. I didn't dream that I needed to inspect it in the store when picking it up, and they didn't suggest it either. As my daughter was getting dressed for our son's bar mitzvah, she realized the zipper was broken. At that point we had no choice but to pin it closed. Since it was a hectic time, I didn't get there immediately after, but not too much later. All they did was return $15. They sold me a defective item so I expected them to take greater responsibility. I guess this is their unspoken policy. Check everything before you walk out...
Read moreSo I don’t usually do reviews but I just had to give a shout out to the store manager Hannah who literally spent almost two hours with me to find the perfect dress(s) for a family simcha Also raceheli was so helpful and friendly as well
And I did found several dresses which are pretty but it’s really the staff helpful input that made the trip to the...
Read moreAmazing customer service! They make you feel like a queen and are super sweet and helpful. They also have a gorgeous selection. Would go back in...
Read more