I gave them jewelry to polish and a watch to repair. Most of my jewelry came back unpolished and irreparably damaged. They blamed me for bringing in broken pieces- when that was absolutely not the case. It needed polishing, but the jewelry was in perfect condition. I wish I took pictures of my pieces before- I lost over a thousand dollars in jewelry which is discontinued and irreplaceable. They took no responsibility- just blamed me. Save yourself the trouble-...
Read moreNever use them Do Not Trust Them with your jewlery!!! Sent my diamond bracelet in to fix the clasp — it fell off 3 days later because they clearly didn’t fix it right. It’s gone. the bracelet costed over 4k down the drain and they won’t even refund the repair fee. Totally irresponsible and unprofessional!!!!! Don’t trust them with...
Read moreI went in to buy a jewelry gift and had a great experience. The staff were friendly, attentive, and really took the time to understand what I was looking for. They worked with my budget without ever making me feel pressured, and helped me find something beautiful. I left very happy with both the service and the purchase....
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