Everything Pets — Local services in Town of Rotterdam

They have a great selection of exotic pets, and depending on which employee you talk to they can be friendly. But the other employees acted unprofessionally when I asked them the temp. of the water that my newts tank was at when I went to go buy him. They told me that they don't have a themometer. What pet store doesn't have a themometer?! Newts are supposed to be kept at 65-72 degrees or they are at risk if getting limb rot/ other diseases if their enclosure goes higher than 72 degrees. They did not have a themometer in the tank and kept him in their warmest room with the reptiles. Newts are amphibians not reptiles, and require different temperatures. I asked how old he was and they said an adult. I told them that he couldn't be if he's a Spanish ribbed newt and he's only 3 inches then he's an eft/juvinial I asked how much they think he will grow they said only and inch. I looked it up online and it said that he will grow up to 8 inches!!! These people obviously don't do their research on their animals and don't know how to take care of them. When I got my newt he was very skinny , and so hungry. He ate so much when I got him and wouldn't stop. Efts need to be fed everyday and I'm not sure if they fed him everyday. But older newts that are full grown can be fed 3-4 times a week. He's now fine, thank God. So to everything pets please do your reasearch on how to take care of newts, or don't sell them. Oh yeah I forgot that they also told me that he's a male. Well because he was 3 inches he had to be no older than 3 months. It's impossible to know the efts gender until 10 months old. And if anything I thing he will actually turn out to be a she. But who knows. Make sure if you buy animals here to ask for their warranty. It doesn't cost anything but if you dont ask they probably won't give it to you. Also they had him in a 5 gallon tank but he needed to be in a 10 gallon tank at least. The first photo is the first day we got him. He is way too skinny in the first photo. Young newts need to be fed everyday and I don't think they did that. The second photo is Groot after one week of having him. He's healthy now.

Update 6/27/2019 in the last few weeks I've had him he's grown an inch!! For some reason Google won't show my picture of him after a week of having him. But he doesn't look...

I purchased a ferret from Everything Pets at the beginning of August and, unfortunately, the experience has been extremely disappointing. Within days of bringing her home, I noticed symptoms of illness. At first, I assumed it was stress from a new environment, but her condition quickly worsened.

I took her to the vet immediately. The first visit came back normal, but my gut told me something more was wrong. After an emergency visit and extensive testing, we found out she had a bacterial infection and coronavirus. These are illnesses caused by exposure to other animals and unsanitary environments—conditions she clearly picked up before I brought her home.

I contacted the store, only to be told there was “nothing they could do” because of their 2-day warranty. That is unacceptable. This was not an issue of buyer’s neglect—it was a sick animal sold to me at no fault of my own. Meanwhile, I’ve had to spend an additional $2,000 in vet bills on top of the $800+ I spent at purchase, just to keep her alive.

I love my ferret and she is now part of my family, so returning her was never an option. But the lack of compassion, responsibility, or even partial compensation from this store is shocking. When you buy a pet, you expect that it comes from a healthy and safe environment—not one where animals are exposed to disease.

If you are considering buying from Everything Pets, please be aware: you may be taking home a sick animal along with thousands of dollars in unexpected medical bills. Their warranty and customer service offer zero protection, and the animals clearly are not being cared for properly...

I would suggest asking questions when considering to put anything on hold with Everything Pets. My grandson has been saving his money for a long time and decide to get a ferret. I took him to the Rotterdam everything Pets store 6 days ago and he put $80 cash down to hold the ferret. After giving it a lot of thought he realized the commitment and decided not to get it. I took him back to the store where we were then told that we only get half the money back and they put it as store credit. There is no information posted, verbally discussed, printed on a receipt or otherwise explained. The young lady explained that they missed out on opportunities to sell the ferret. Does that then mean they can’t sell the ferret. Cash was given but not returned, a store credit was offered. There is consumer protection for this and I will be persuing this with the attorney that I work for. I will be reporting to the attorney generals office and the better business bureau. When I asked for the policy nothing was offered. When she called the owner she advised her that I didn’t understand what she was telling me, but I clearly did, I explained what my intention was she told me to do what I had to do. I have been doing Business with Everything pets for many years, which will change. So buyers beware....