The Local Branch — Local services in Town of Skaneateles

I recently visited Skaneateles over Fourth of July weekend and stopped into The Local Branch for the first time, and I have to say, it was the highlight of my day. There are plenty of shops in the area, but this one stood out immediately, not just for its stunning aesthetic and branding, but for the quality of the experience itself, which was entirely shaped by Max.

Max was warm, approachable, and incredibly knowledgeable. They spoke in thoughtful detail about the brand’s origin, the craftsmanship behind the products, and expressed deep respect for the company’s owner and their involvement. The ambiance of the store felt curated, intentional, and genuinely unique. The Local Branch created the kind of environment major corporate brands strive for but rarely achieve. But again, what truly set this visit apart was the rapport and great energy.

As a seasoned NYC marketing professional, I can confidently say that experiences like this are rare — even in the most polished retail spaces. What impressed me most was Max’s ability to create a real connection without ever trying to sell me. I only intended to pop in for a quick look, but the rapport, the insight, and the welcoming atmosphere made me want to stay… and absolutely come back. When I asked about Instagram, Max had a feedback card ready without hesitation, a clear sign of someone who understands client experience and community engagement on a deep level.

Max is an exceptional ambassador for The Local Branch and truly elevates the brand through this location and store presence. I’ll absolutely be returning next time I’m in town… and Max is the reason for that. You now have a brand-loyal customer, and I genuinely believe Max should be recognized for the outstanding service and client relations skills they...

The Local Branch in Skaneateles, NY, is a charming store founded by husband and wife Blaine and Mackenzie Vossler. Established in 2009, the couple began their journey in San Francisco and later relocated to Upstate New York.

When my sister Eliza brought me into The Local Branch in Skaneateles, I was immediately struck by the wonderful atmosphere. The shop was filled with the rich aroma of leather goods and freshly brewed coffee, a combination I wish I could carry with me always. The decor and the overall theme of the shop were right up my alley, reflecting a cozy yet stylish vibe that felt incredibly inviting.

Eliza introduced me to her friends who were all wonderful, adding a personal touch to the experience. As a fan of fly fishing, I was thrilled to discover a whole section dedicated to it on the left side of the store when you walk in. It was super cool to see such a niche interest represented so well.

I ended up buying three books and some cool stickers, which added to the charm of the visit. The Local Branch truly is a gem with its handcrafted leather goods, friendly atmosphere, and unique offerings.

Products including leather bags, accessories, apparel, and a curated selection of goods from other local and USA-based artisans. Their offerings include everything from weekender duffle bags to small accessories like key fobs, all crafted with meticulous attention to detail​.

In addition to their retail space, The Local Branch also has a custom shop that specializes in creating bespoke leather items for events, businesses, and personal gifts. This includes custom leather handles, POS holsters, coasters, journals, and more, making it a great place for unique and...

Hey it’s your spirit animal (store manager with the buzz cut, septum and tattoos.) I’m from out of town and my friend brought me to Skaneateles to walk around and sight see. We stopped in the store originally, so she could find a gift for someone. I immediately saw the bag from the sidewalk and knew I had to have it. I told the manager I would be back. I needed to think about the bag and not be so impulsive. We walked around the stores for about an hour just to make sure I still really wanted the bag. I came back to the store, there were people standing in front of my bag. I had to control my urges to bark and growl to make them leave. ( so sorry.) As soon as they left I snatched that bag so quick. Come to find out, the bag was the last in the color and someone recently exchanged the bag for a different color. OBVIOUSLY meant to be. I bought a matching wallet as well because the Vera Bradley HAD to go. I was using a Hobo leather bag at the time. I bought the bag at a local business and assumed it was locally made. WRONGER THAN WRONG and the store manager probably thought, wow i hope this girl doesn’t vote. 😂 I did not catch the store managers name. They made the experience even better. I enjoyed a lovely conversation and accidentally made things super awkward. The bag is beautiful as well as the wallet/ purse I bought. The quality and design are absolutely incredible. 10/10. I usually try and give only positive reviews. The manager could’ve spit on me and I still would’ve made this review. (So...