Stay far away from these CROOKS! First call to office and I was told $199 for service call, which fee would be applied to any work done. Service persons arrived, didn't have all the parts needed to fix my Viking oven, left with partial repair. Worker was here for perhaps 40 minutes, if that! They then billed my credit card for $600 and will not provide me with a bill to show what parts or labor I was billed for, nor show me that the $199 down payment was applied to my bill! And would come back for another almost $400 to replace second ignitor!! Sure, like I'll ever do business with this crooked company ever again. Stay far, far away from these cheats! Scammers!!! Can I...
   Read moreFridge doesn't keep cold. Need help ASAP. Found them via Google, Called and got 2 week wait time for an appt. On the day of, they cancelled few hours before coming. Waisted weeks on waiting. Not happy, but what can i do. Next available is a week later. Ok fine. Guy (some kid) shows up with no tools, opens the fridge and tells me its a Display Panel issue and requires a new display panel. Ok, fine, pls send me an estimate for panel and labor. Its been 30- days since the visit with NO follow up, no calls, no estimate. Ridiculous and unprofessional. Abusive behavior towards customers who rely on...
   Read moreMr. Appliance is great. They are very responsive, they email you the day before your appointment to give you a two-hour window (unlike other places that give you a 10 hour window), and they were able to successfully work on a very difficult/rare type of commercial refrigerator in a residential setting (no one else would agree to work on it). I would definitely...
   Read more