The UPS Store — Local services in Town of Southampton

We had an extremely rude, abusive and inconsiderate treatment by the front desk worker in this store-unlike anything we have ever experienced.

My wife and I were treated like absolute garbage.

We went to return an item, waited an inordinate time while the worker did nothing but just make us wait. We then were very polite to the individual.

The worker intentionally made my wife and I wait and then he asked us for money for a little piece of tape.

To put it bluntly, the worker was rude, abusive, inconsiderate and not customer service-oriented and then attempted to extort us for a small piece of tape.

We will be making this report to UPS Corporate m as well.

We were courteous and respectful and the man at the counter was simply looking to cause trouble with a horrible attitude and demeanor.

You could just see he has a big chip on his shoulder.

I would be very careful dealing with this...

I was getting some wine delivered, and rather than take a chance on missing the delivery at home, I took the shipper up on the option for me to pick it up at the UPS store. I paid the UPS delivery charges ($10). When I picked it up, less than 24 hours after it was delivered, I was charged, by UPS, a storage fee. It was $15 for 6 bottles of wine. When I said I thought the charge was unfair, and I planned to take it up with UPS, the clerks said "we have nothing to do with UPS." They explained that they are independent franchise. So keep in mind (1) the UPS Store has nothing to do with UPS, and (2) if you pick up your package there, be prepared to pay a storage fee in addition to...

Marianne and her crew are WONDERFUL. I faced a potential nightmare--of my own making, per usual--shipping household items of various shape/size/weight to my out-of-state residence. Marianne advised me re potential cost vis-a-vis usefulness of some of the items. So, I ended up with what my wife and I need for our home; the extra items will be used by my relatives or donated to good causes. Marianne is professional, patient, and very sympathetic to customers like myself who have difficulty making decisions. She never rushed me--the new store space is definitely beneficial. UPS made a good decision to expand its Southampton location, with...