TOPS — Local services in Town of Van Buren

I have shopped at the Bville store for 50 years. First when it was P&C and then Tops. Most of the employees could care less about you. You used to be able to go to the store and receive a friendly hello as you were doing your shopping. You always new who the manager was because he was always moving about the store and interacting with customers and employees. The last few that have been there have been the rudest people I have ever seen in there. I have always made it a point to say hello to any of the workers throughout the store over the years and have always received a greeting back. Not anymore you are looked at like you said something wrong. There are about 4 longtime employees that keep me patronizing that store. Shelves are being stocked during shopping hours now. Isles are totally blocked off many times. If you ask one of them if they could reach something for you, I've been told to go around. Many times we shoppers just step in and help each other because we are tired of getting the bad attitude. I love having a new employee cash me out because they are still friendly and haven't got the bad attitude yet. They act happy to be there, at least for a little while. I spend around 300.00 every week at that store. I also shop for 3 other people and spend 2-300.00 for them. I would think employees would understand that they wouldn't have a job if they didn't have customers but we are just looked at like an irritation to their day. I am gradually transitioning to buy all my groceries from Aldi's...

Not much to love about this grocery store. The prices seem to be the highest in the area, and the selection is not great. They don't carry a lot of brands that you can find at other stores of this size, and the stock on the shelves for popular items always seems empty unless you go there on the day they 'get a truck in'.

It's also EXTREMELY annoying they lock the door where the carts are after 9 or 10pm. I get it, they do it for security reasons, but how about just having more surveillance on that side of the store, or an extra employee with their eyes open?

I cannot verify this, but it seems like they raise the prices on items before a 'sale' to make you think you are getting a good deal, when really you are not. For example the recent "buy two, get four free!" sale they had on Schweppes's seltzer water - the sale price was $7.29 each, but if you go to a place like target or walmart, they sell these for only $3 each regular price. So really, you are not saving any...

Couple months ago, I did a two star rating for this store. My story I posted was done at the wrong time and I gave a review when I was mad. My rule is don't review something that happened 2 seconds ago. Good or bad. This place is still my hometown store. They are a struggling supermarket, battling stiff competition, but they are still fighting. I love the employees. I do, I just think the staff is well maintained. During the day, you got your grinders. The ones who show up everyday and just kill their responsibilities. They do a remarkable job, and it's starting to show up more and more as the store improves daily. Nighttime brings in the younger staff. Bright, young kids who just wanna make that money. Positive attitudes, and they really do want to help customers. Another reason the store gets my new review. They are showing improvement, and I tip my cap. Prices are still too high. Nobody wants to buy 10 packets of taco seasoning for 10 bucks. That whole 10 for 10...