Forever Jewelers — Local services in Town of Warwick

My $350 plus Casio Mudmaster GG-B100 required its first new battery change. I was quoted $30. Ok, fine. Service was completed in about an hour later. I retrieved my watch. The time was not set. I was informed that the watch repair person did not know how to set the time. No worries, I elected to do it myself when I arrived home. On close inspection, the hex bolts on the side were worn with rough edges. Not too sure if they could removed in the future with little effort. The body shows signs of gouging. Likely due to prying the body opened. There is also a slight gap between upper and lower body parts leaving me doubful that the watch retained its waterproofing. And last, the watch was returned dirty. I assumed that the watch would be wiped down while apart.

Bottom line: If they didn’t have the right tools and/or didn’t know what they were doing then they should have refused the repair work.

Now I seek to have my repair work repaired. Major...

I took some old appraisals (1985-2007) for the owner to update since gold has gone up so much. Everything was on the old appraisals, weights ,measurements, even pictures. He didn't have to do anything except pencil in an updated value. For this he wanted $250."for his time"(upfront, of course). When he returned them to me I realized he hadn't done anything. I called him immediately and he said he forgot and said to bring them back. Weeks later I asked if they were ready. He said he never said he forgot and basically called me a liar and said he was way too busy to talk to me. At that point I knew he was unethical and dishonest. I don't do business with people who imply I am a liar. He is also incredibly overpriced charging me $28. for a $15. watch battery and $350. for a silver and CZ pair of earrings. There's good, honest jewelers out there, but this is not...

Brought an old ring I'd found in my mother's dresser after she passed away. I figured it was passed down from her mother but that was just conjecture, and being they were of little means I wasn't expecting it to be of any value. Sarah could not have been more welcoming and warm, took it in the back and cleaned it meticulously, researched it and told me it was a sterling silver band with 3 moonstones. With no lineage to it, Sarah's observation that the stones appeared well worn and that meant someone must have loved the ring and worn it frequently gave the ring some meaning its hadn't had before. And after spending time talking and cleaning the ring, she said there was no charge. I don't shop often for jewelry but next time I do, it will be with Sarah and Forever Jewelers. ...