First the pros: In my opinion their molding selection is phenomenal. The customer service I've dealt with is very knowledgeable from the 3 locations I shop at in New Jersey to Warwick, NY. Their delivery is quick and they treat their product with care.
The cons. Reference my pictures, I'm not just buying simple baseboards. I am doing very detailed work in my home. I have spent well over $5,000 in moldings. I still have way more to go too. To me, customer service is rude, pushy and always seem on the defensive in Warwick, NY. No exaggeration, almost every time I walk in the store or call I need to mentally rehearse my order to get it right so I don't get them angry. If it wasn't for their great selection and quality products I would not shop here. I guess to be fair, they may be rude but at least they are competent.
The locations I have been in New Jersey have great customer service and one location actually gave me a discount because I've shopped...
Read moreWhen I was faced with a complete kitchen Renovation, I went to Kuiken Brothers in Warwick. After 30 years, my original cabinets fell off the wall! I was completely overwhelmed, but Trish was an absolute pleasure to deal with. Not only was she knowledgeable, but she took the time and listened to what was important to me. She designed a kitchen with maximum storage space and it turned out perfectly! She made suggestions that I walked in thinking I didn’t want (over the range microwave, crown molding to the ceiling to name a few) and I’m so happy I listened to her! Her experience enabled her to be confident in her recommendations, and she created a kitchen that I absolutely love! I would highly recommend Trish and Kuiken Brothers in Warwick for your renovation needs! Thank you, Trish for making this...
Read moreA nasty neighborhood business! Returned from Physical Therapy 4:30 in the afternoon pulled into the handicap space on the side off the street parking. I returned to my car approx 5:15pm and this is what happened. I called the police and filed a complaint with the Sargent. This business placed a large 18 inch sticker on the windshield driver side with a NASTY note!! The face of hatred and zero compassion. It said, "Private Property What part don't you get? This space is for our customers only!" As for me and everyone I know, We will NOT be shopping at this...
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